AI Consultant

NCSI (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A prominent consulting firm in Malaysia is seeking a (Senior) AI Management Consultant to join their AI Consulting team. In this role, you will help clients design AI strategies and drive operational excellence. You will collaborate with senior leaders to optimize business processes and create measurable impacts. The ideal candidate holds a master's degree and has experience in AI strategy and management consulting. Excellent communication skills and stakeholder management are crucial for success in this position.

Benefits

Competitive compensation

Professional development support

Qualifications

• 3-6 years of management or strategy/operations consulting experience.
• Strong record of academic performance and extracurricular activities.
• Experience in process mapping and improvement methodologies.

Responsibilities

• Assess client readiness for AI and data maturity.
• Map and redesign business processes to identify efficiencies.
• Develop business cases and AI transformation roadmaps.

Skills

AI strategy

Process transformation

Client relationship management

Presentation skills

Analytical thinking

Education

Master's degree

Tools

Power BI

Tableau

Python

Visio

Lucidchart

Job description

Job Description

We are looking for an analytical and forward-thinking (Senior) AI Management Consultant to join the AI Consulting team within NEXT. In this role, you will help clients design and implement AI-enabled strategies, analyse business processes, and drive operational excellence across diverse industries. You will work closely with senior leaders to identify performance gaps, define improvement opportunities, and deploy solutions that create measurable business impact short- and long-term impact.

What you will do

• Assess client readiness for AI, data maturity and advanced analytics adoption
• Map, analyse, and redesign end-to-end business processes to identify bottlenecks, inefficiencies, and automation opportunities through data-driven diagnostics
• Analyse financial and operational data to identify performance gaps and growth opportunities
• Conduct operational assessments and facilitate workshops to co-create future-state processes with client stakeholders of all levels (incl. C-Level) and benchmark current performance vs. best practices
• Develop business cases and strategic frameworks to support prioritization of opportunities
• Develop AI transformation roadmaps, high-level solutions and implementation plans
• Define and track performance metrics (KPIs) to monitor operational improvements
• Support implementation of optimized workflows, digital tools and performance dashboards
• Collaborate with data science and engineering teams to ensure data readiness and translate business needs into AI-driven solutions
• Support organizational change management efforts and ensure smooth adoption of new processes
• Lead workstreams and manage day-to-day project activities with minimal supervision
• Collaborate with cross‑functional teams to ensure successful project outcomes
• Prepare and deliver high-quality presentations, reports and recommendations to senior executives
• Build strong client relationships through clear communication and problem‑solving expertise
• Mentor junior team members and contribute to practice development initiatives

Qualifications

• Hold a master’s degree, with 3-6 years of relevant management or strategy/operations consulting experience
• Outstanding academic performance and strong record of extracurricular activity
• Demonstrated experience in AI strategy, process transformation or operational excellence
• Customer‑oriented and commercial thinking
• Ability to manage multiple stakeholders at all levels (incl. C‑level) and workstream responsibilities
• Excellent English communication, presentation and client‑facing skills

What will make you stand out

• Experience with process mapping, process improvement methodologies and process mapping tools (e.g. Visio, Lucidchart, Loop)
• Exposure to AI/ML concepts, digital transformation or automation technologies (RPA, workflow tools)
• Experience working in sectors such as financial services, healthcare, manufacturing or technology
• Familiarity with data analytics tools (e.g. Power BI, Tableau, Python)
• Multilingual, with proficiency in at least two other languages relevant for an APAC context

Additional Information

• Lead high‑impact Data & AI advisory programmes for major enterprises and public‑sector clients
• Shape enterprise strategies and governance frameworks that drive real transformation
• Work with a talented, multidisciplinary team in a collaborative environment
• Competitive compensation and strong professional development support
• Learn more about us at https://ncs.co and visit our LinkedIn career site

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