After Sales Executive

Mühlbauer Group; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading industrial automation company in Malacca is seeking an experienced sales representative to manage customer relationships and promote solutions. The ideal candidate will have at least 4 years of experience in sales or customer service, preferably in the industrial sector, along with technical knowledge of automation products. Proficiency in English and Bahasa Malaysia is required for effective communication. This role offers opportunities for professional growth and development.

Qualifications

• Minimum 4 years of experience in a sales or customer service role.
• Strong technical knowledge of industrial automation products.
• Excellent communication and interpersonal skills.

Responsibilities

• Proposes upgrade/service modules to clients.
• Carries out after-sales activities based on a pre-established plan.
• Strengthens relationships with existing accounts and develops new accounts.

Skills

Sales experience

Customer service skills

Technical knowledge of automation

Communication skills

Problem-solving skills

Teamwork ability

Proficiency in English

Proficiency in Bahasa Malaysia

Education

Bachelor's degree in business administration or engineering

Job description

Based In Melaka Key Responsibilities

• Proposes upgrade /service module / solution to client
• Carries out after-sales activities (face to face meetings, phone calls, presence in trade shows) in accordance with a pre-established Individuals Business Plan or project
• Receiving and making after sales calls for guarantee or warranty call-outs
• Strengthens relationship with existing accounts and develops new accounts to grow Muehlbauer branding of target market in ASIA
• Completes and submits expense reports, forecasts sales reports as required and on a timely basis
• Follows all Muehlbauer corporate culture positively and correctly

Requirements

• Minimum 4 years of experience in a sales or customer service role, preferably within the industrial automation or manufacturing industry
• Strong technical knowledge and understanding of industrial automation products and solutions
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers
• Problem-solving and troubleshooting skills to efficiently handle customer issues
• Ability to work independently as well as part of a team
• Bachelor's degree in business administration or engineering or related university program certificate
• Proficiency in English and Bahasa Malaysia, both written and spoken

Have we raised your interest?

Then we look forward to receiving your application!

If you have any questions about the position or are currently in an employment relationship and would like to clarify in a personal interview whether we offer the right conditions for you before you apply, we will be happy to help. Of course, we guarantee absolute discretion.

Simply contact us and we will arrange a telephone appointment to discuss all the details individually.