After Sales Executive

Mühlbauer GmbH & Co. KG; Malacca City; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading industrial automation company based in Malacca seeks an experienced sales professional to propose solutions and manage after-sales activities. The role requires a minimum of 4 years in sales, strong technical knowledge, and excellent communication skills. Proficiency in English and Bahasa Malaysia is essential. You will strengthen customer relationships and grow the company's brand in Asia.

Qualifications

• Minimum 4 years of experience in a sales or customer service role.
• Proficiency in English and Bahasa Malaysia.

Responsibilities

• Proposes upgrade/service solutions to clients.
• Carries out after-sales activities including meetings and calls.
• Strengthens relationships with existing accounts.

Skills

Technical knowledge of industrial automation

Communication skills

Problem-solving skills

Ability to work independently

Education

Bachelor's degree in business administration or engineering

Job description

Based in Melaka

Key Responsibilities:

1. Proposes upgrade /service module / solution to client
2. Carries out after-sales activities (face to face meetings, phone calls, presence in trade shows) in accordance with a pre-established Individuals Business Plan or project
3. Receiving and making after sales calls for guarantee or warranty call-outs
4. Strengthens relationship with existing accounts and develops new accounts to grow Muehrbauer branding of target market in ASIA
5. Completes and submits expense reports, forecasts sales reports as required and on a timely basis
6. Follows all Muehrbauer corporate culture positively and correctly

Requirements:

1. Minimum 4 years of experience in a sales or customer service role, preferably within the industrial automation or manufacturing industry
2. Strong technical knowledge and understanding of industrial automation products and solutions
3. Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers
4. Problem-solving and troubleshooting skills to efficiently handle customer issues
5. Ability to work independently as well as part of a team
6. Bachelor's degree in business administration or engineering or related university program certificate
7. Proficiency in English and Bahasa Malaysia, both written and spoken

Have we raised your interest?

Then we look forward to receiving your application!

If you have any questions about the position or are currently in an employment relationship and would like to clarify in a personal interview whether we offer the right conditions for you before you apply, we will be happy to help. Of course, we guarantee absolute discretion.

Simply contact us and we will arrange a telephone appointment to discuss all the details individually.