Admissions Executive

Asia Pacific Schools; Subang Jaya; On-site; MYR 40,000 - 70,000; Full time

Job summary

Asia Pacific Schools, in partnership with iSP, seeks an Admissions Executive to lead admissions and enrolment activities, supporting recruitment targets and overall student numbers. You will assist the Admissions Manager and Campus Principal in all recruitment matters.

You will promptly respond to inquiries from prospective parents, manage offer letters and student files, and help with admissions assessments.

Qualifications

• Experience handling admissions processes and enrolment targets.
• Strong communication and customer service skills with prospective parents.
• Ability to coordinate with Marketing, Administration and other stakeholders.

Responsibilities

• Work in a team to meet and exceed student recruitment targets and support enrollment growth.
• Manage admissions enquiries and oversee offer letters, new student files and admission assessments.
• Collaborate with Marketing, Administration, and Events teams to optimise the customer journey and school events.
• Liaise with local agencies to promote ties with the community and participate in recruitment events.

Tools

iSAMS

HubSpot

Job description

Asia Pacific Schools, in partnership with the International Schools Partnership (iSP), equips students for local and global success by delivering Amazing Learning and cultivating #SkillsForLife. We offer both the international and Malaysian National curricula in the Klang Valley, Malaysia. Asia Pacific International School (APIS) offers the international curriculum (IGCSE) from Preschool through to Secondary whilst Asia Pacific Smart School (APSS) offers the Malaysian National curriculum from Primary 1 to Secondary 5. Both APIS and APSS are rated 5-Stars by the Malaysian Ministry of Education.

Purpose of Role

The Admissions Executive takes ownership of the admissions and enrolment activities to deliver on the student recruitment and overall student number targets. The post holder will support the Admissions Manager and the Campus Principal in all matters relating to student recruitment.

Key Responsibilities

1: Work in a team to meet and exceed student recruitment targets, and support the increase in the student numbers

• To promptly attend to all enquiries by prospective parents about the School, its’ facilities and programmes, including conducting the necessary follow-ups until the enrolment journey is complete.
• Attend to all admissions enquiries and be responsible for all aspects of the admissions policies and processes, including preparation of offer letters, documenting new student files and supporting with admission assessments; Execute the admissions strategies and key initiatives related to student enrolment;
• Work closely with the Marketing and Administration teams to maximise the customer experience journey;
• Work closely with the Marketing and Academic teams to organise, market, attend, and support school events whilst also providing input to collaterals and publications;
• Support and attend exhibitions and roadshows when necessary, online or otherwise;
• Participate in recruitment event planning and coordination with all stakeholders, suppliers, contractors etc;
• Assist to maintain relationship with local agencies to promote ties with the local community.

2: Ensure admissions and enrolment processes are professionally and systematically adhered to with accurate documentation

• Follow the iSP admissions process and procedure;
• Provide customer-focused admissions and student recruitment processes to make enrolment as easy as possible and offer problem-solving solutions when necessary;
• Update student database regularly and track student enquiries, registration, offer and new enrolment figures systematically with the use of systems such as iSAMS, HubSpot or as directed;
• Provide anecdotal feedback from prospects as well as input into admissions reports so the school can report on admissions processes accurately
• Support and/or liaise with the visa officer in managing student visa applications and renewals and all related matters promptly and efficiently as and when needed;

3: Support and collaborate with the retention champion(s) for the school to meet and exceed its retention targets

• Support the Head of Parent Services with required data and anecdotal information to maximise student retention;
• Work closely with the Finance, IT, Marketing, Academics and Administration teams to support currently enrolled students and ensure retention is maximised.

Please note that this Job Description sets out the main duties associated with the stated purpose of the post. It is assumed that other duties of a similar level/nature undertaken within the section are not excluded because they are not itemised. The duties of this post could vary from time to time as a result of new legislation; changes in technology or policy and in that case appropriate training may be given to enable the post holder to undertake this new/varied work.

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.

1. Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.

2. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.

3. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.

4. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.

5. Resilience. Can deal with setbacks and challenges calmly and effectively.

6. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.

7. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.

8. Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.

9. Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.

10. Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.

11. Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.

12. Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.

13. Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.

14. Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Education, Training & Professional Development 101-1,000 employees

As part of International Schools Partnership - iSP, we belong to a global family dedicated to growing curious, confident minds. Every person in our community is a lifelong learner be it a student, teacher or a member of staff.

Asia Pacific Schools comprises two diverse yet closely aligned schools - Asia Pacific Smart School (APSS) and Asia Pacific International School (APIS), and it fosters strong collaboration among educators from diverse countries and cultures. Both schools share a unified vision - to value respect, integrity, and excellence, and recognise each student's uniqueness to support their academic and personal growth.

As part of International Schools Partnership - iSP, we belong to a global family dedicated to growing curious, confident minds. Every person in our community is a lifelong learner be it a student, teacher or a member of staff.

Asia Pacific Schools comprises two diverse yet closely aligned schools - Asia Pacific Smart School (APSS) and Asia Pacific International School (APIS), and it fosters strong collaboration among educators from diverse countries and cultures. Both schools share a unified vision - to value respect, integrity, and excellence, and recognise each student's uniqueness to support their academic and personal growth.

What can I earn as an Admissions Executive