Admissions & Career Pathways Counselor

Ofsys Educations LLP; Kuala Lumpur; On-site; MYR 4,700 - 7,100; Full time

Benefits offered by this job

In-person work

Job summary

Ofsys Educations LLP in Malaysia seeks an education counselor to guide students and parents on courses, career paths, and admissions. You will manage inquiries, convert leads to admissions, and coordinate with academic and admin teams to ensure smooth batch allocation and course start.

The role requires strong communication, counseling, and CRM skills, with a target-driven mindset and ability to work well in a team. In-person work location applies, with regular reports on activities and outcomes.

Qualifications

• Excellent communication and interpersonal skills.
• Strong convincing and counseling ability.
• Good knowledge of education and career-oriented courses.
• Target-oriented and self-motivated.
• Good follow-up and customer relationship skills.
• Basic computer and CRM knowledge.
• Ability to work effectively in a team.

Responsibilities

• Counsel students and parents regarding courses, career opportunities, and suitable career paths.
• Explain course details, eligibility, duration, fees, certifications, and career prospects.
• Handle incoming leads through calls, WhatsApp, walk-ins, and other channels.
• Follow up with prospective students and convert leads into admissions.
• Achieve monthly admission and revenue targets.
• Maintain regular follow-up with leads and update all activities in the CRM.
• Conduct student counseling sessions and assist students throughout the admission process.
• Coordinate with the academic and admin teams for batch allocation and course commencement.
• Maintain accurate records of inquiries, follow-ups, and admissions.
• Participate in promotional activities, education fairs, seminars, and student events.
• Build good relationships with students and parents and ensure a positive admission experience.
• Prepare daily and monthly reports related to leads, follow-ups, and admissions.

Skills

Communication skills

Interpersonal skills

Counseling ability

Education knowledge

Target oriented

CRM knowledge

Team player

Job description

Ofsys Educations LLP in Malaysia seeks an education counselor to guide students and parents on courses, career paths, and admissions. You will manage inquiries, convert leads to admissions, and coordinate with academic and admin teams to ensure smooth batch allocation and course start.

The role requires strong communication, counseling, and CRM skills, with a target-driven mindset and ability to work well in a team. In-person work location applies, with regular reports on activities and outcomes.