Administrative Executive

Senheng Electric (KL) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable Malaysian company is seeking an Admin Executive to support franchise operations, manage agreements, and ensure financial oversight. The ideal candidate will have strong analytical and communication skills, proficiency in Microsoft Office, and a Bachelor's degree in a relevant field. Language skills in English, Mandarin, and Bahasa Malaysia are preferred. This role involves monitoring agreements and facilitating communication to ensure streamlined business processes.

Qualifications

• Bachelor's degree in a relevant field required.
• Strong analytical, financial, and communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to manage multiple tasks independently.
• Preferred language proficiency in English, Mandarin, and Bahasa Malaysia.

Responsibilities

• Track and monitor performance through daily, weekly, and monthly reports.
• Organize franchise meetings by preparing necessary reports and data.
• Process payments including necessary documents and approvals.
• Prepare and manage CDRV agreements, ensuring compliance.
• Perform additional duties as assigned to support operations.

Skills

Strong analytical skills

Communication skills

Financial management

Microsoft Excel proficiency

Microsoft Word proficiency

Microsoft PowerPoint proficiency

Ability to work independently

Language proficiency (English, Mandarin, Bahasa Malaysia)

Education

Bachelor’s Degree in Operations Management, Business Administration, or a related field

Job description

Job Summary:

We are looking for an Admin Executive to support and implement strategies, including franchisee relations, reporting, agreement management, and financial oversight. This role involves assisting with franchise operations, monitoring agreements, facilitating communication, and ensuring smooth business processes.

Key Responsibilities:

Operations & Reporting

• Track and monitor performance through daily, weekly, and monthly reports.
• Identify areas for improvement and provide insights to enhance franchise business success.
• Maintain accurate records of franchise agreements, ensuring timely renewals and fee collections.
• Assist in preparing franchise and CDRV (Contract Driver) agreements, ensuring proper documentation and smooth signing processes.
• Organize franchise meetings by preparing necessary reports, data, and tools for seamless execution.

Communication & Stakeholder Management

• Update and manage related content on company platforms (e.g., FR Smartship, FR Facebook) to ensure franchisees receive relevant information.
• Monitor communication channels to safeguard company-sensitive information.
• Support branches by providing guidance and maintaining strong working relationships.
• Assist in planning and coordinating meetings every four months.

Financial & Payment Management

• Process payments by compiling necessary documents and approvals.
• Ensure branches are reminded of payment deadlines and fees are collected on time.
• Track and monitor contract driver details and payment accuracy to avoid discrepancies.
• Prepare CDRV attendance reports and maintain updated contract driver records for payroll processing.

Agreement & Compliance Management

• Prepare and manage CDRV agreements, ensuring timely renewals and compliance with company policies.
• Track agreement deadlines and manage documentation for smooth contract processes.

Other Responsibilities

• Perform additional duties as assigned by the supervisor to support franchise and operational needs.

Requirements:

• Bachelor’s Degree in Operations Management, Business Administration, or a related field.
• Strong analytical, financial, and communication skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to work independently and manage multiple tasks efficiently.
• Language proficiency in English, Mandarin, and Bahasa Malaysia is preferred.