Administrative Assistant - EPH Publishing (M) Sdn. Bhd.

Popular Book Co. (Malaysia) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading book retailer in Malaysia is seeking candidates for a role in customer order processing. The position involves processing customer orders, handling discrepancies, and maintaining accurate documentation. Candidates should possess at least a Higher Secondary/STPM/A Level, and proficiency in languages like Bahasa Malaysia, English, and Chinese is advantageous. Fresh graduates are welcome to apply, making this an ideal opportunity for entry-level applicants. Strong organizational and communication skills are essential, and familiarity with SAP and Excel is preferred.

Qualifications

• Candidate must possess at least a Higher Secondary/STPM/A Level/Pre-U, Diploma or equivalent.
• Proficiency in sales order processing and documentation.
• Flexibility to assist with various administrative tasks.

Responsibilities

• Process customer orders accurately and efficiently.
• Handle discrepancies and returns for customer orders.
• Assist in daily administrative tasks and incoming calls.

Skills

Sales order processing

Documentation

Communication skills

Organizational skills

Excel proficiency

SAP proficiency

Education

Higher Secondary/STPM/A Level/Pre-U, Diploma or equivalent

Tools

SAP

Excel

Job description

Job Description

• Customer Order Processing.
• Handling Discrepancies - Record, validate and obtain warehouse verification for discrepancies if needed.
• Customer Returns - Record, and process CMs for customer returns accurately and on time.
• Perform daily sales documentation filing.
• Close open SOs in SAP on a monthly basis.
• Assist in handling incoming calls and supporting the Admin Executive in daily tasks.
• Perform ad-hoc duties as assigned.

Job Requirements

• Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Diploma or equivalent.
• Required language(s): Bahasa Malaysia, English, Chinese as an added advantage.
• Fresh graduates are welcome to apply.
• Proficiency in sales order processing and documentation.
• Competence in using Excel and SAP for recording and tracking orders as an added advantage.
• Strong organizational skills to maintain proper documentation.
• Good communication skills for notifying parties and handling incoming calls.
• Flexibility to assist with various administrative tasks and perform ad-hoc duties as needed.

Only shortlisted candidates will be notified.

Spoken Language: Malay, Malay, English, Mandarin

Written Language: Malay, English, Mandarin