Admin Assistant, Operations

CapitaLand Retail; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail management company in Malaysia is looking for an administrative support personnel. In this role, you will manage utilities billing, assist in documentation for various certifications, and support the department's daily operations. Responsibilities include handling tenant inquiries, ensuring accurate billing transactions, and compiling management reports. Ideal candidates should have strong administrative skills, attention to detail, and the ability to communicate effectively.

Qualifications

• Experience in administrative or office support roles.
• Knowledge of EHS, ISO certifications will be an advantage.
• Ability to handle utilities billing and tenant inquiries.

Responsibilities

• Provide administrative support to ensure department efficiency.
• Manage utilities billing transactions and documentation.
• Monitor and follow-up on tenants for billing matters.
• Assist in preparing monthly management reports.
• Perform general office duties like filing and typing.

Skills

Administrative support

Utilities billing management

Document handling

Strong communication

Data entry

Job description

To provide overall administrative support to the superior to ensure that the department is maintained in an effective, up to date and accurate manner.

Provide support to superior in documentation works related to EHS, ISO 9001, 14001, 18001 and Green Mark certification.

Key person in taking charge of the utilities billing portfolio (prepaid & postpaid electricity, water, LPG, chilled water, extension hours, sprinkler etc).

Act as the back-up personnel for utilities billing administration.

Attend to tenants with regards to administrative matters on utilities billing transactions, working permit, move-in/out, shop closures, circular, letters with accordance to procedures.

Ensure that the amount of daily collections tallies with the total daily transactions before submission to Finance.

Handle all administrative duties related to utilities billing e.g. data key-in reports, filing, issuance of letters to tenants etc.

Monitor the credit balance of consumption and follow-up with tenants for settlement of payments.

Provide support to superior in other documentation works related to Capex and Opex as well as compilation and preparation of monthly Management Reports.

Provide support to superior on the administration of attendance.

Monitoring on the validity and follow-up with the tenants to collect Public Liability Insurance copy.

Perform general administrative duties such as typing, filing, photocopying, faxing, mailing, etc.

Coordinate meetings and record or compile minutes of meetings.