ADMIN ASSISTANT

Sunway Lagoon; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent theme park in Malaysia is seeking an individual to coordinate events and manage client inquiries. The role requires experience in administration, strong communication skills in English and Bahasa Malaysia, and the ability to work under pressure. Candidates should be self-motivated and team-oriented, with good computer skills. Flexibility to work on public holidays and weekends is required.

Qualifications

• Experience in administration or coordinating is a plus.
• Ability to work under pressure.
• Must be willing to work on public holidays and weekends.

Responsibilities

• Coordinate event/campaign setup and management.
• Maintain relationships with internal and external parties.
• Handle client inquiries via phone, email, and in-person.

Skills

Communication in English

Communication in Bahasa Malaysia

Good computer skills

Negotiation and presentation skills

Customer service

Team oriented

Self-motivated

Job description

Description

JOB RESPONSIBILITIES:

• Keep updated on key special events / campaign throughout the year and ensure strategic booking of events and other necessary arrangement;
• Work with superior on work plan, events / campaign calendar and budget and monitor progress by working together with the internal and external party;
• Liaise with third party vendors and monitor the cooperation;
• Coordinate event / campaign set up and manage creation and procurement of material needed if necessary;
• Proactively maintain good relationship with internal and external parties;
• Develop and maintain a filing system as well as to assist in preparation of regularly scheduled report and ad hoc report;
• Handle clients’ inquiries on products and services available at Sunway Theme Parks via telecommunication tools such as phone and email;
• Handle walk-in clients’ inquiries on products and services available at Sunway Theme Parks with the support of Sales Kits/Company Profile prepared earlier;
• Participate in roadshow / events and etc.

Requirements

JOB REQUIREMENTS:

• Possess necessary experience of administration / coordinating and proven experiences is an added advantage;
• Able to work with tight schedules and performs well under pressure of the urgency of works plus ability to interact with people of all levels;
• Self-motivated and team oriented;
• Good computer skills, including Words and Excel in a Microsoft Windows environment;
• Excellent listening, negotiation and presentation skills;
• Must be able to communicate in English and Bahasa Malaysia in writing / speaking and other languages are an added advantages;
• Good customer service, friendly, and presentable;
• Candidates must be willing to work on Public Holidays and weekends (occasionally - based on operational needs);
• Able to provide solutions & take initiative in resolving relevant issues.