Accounts Payable Specialist (Korean Speaker)

MSD; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global biopharmaceutical company based in Malaysia is looking for an Accounts Payable support professional. This role involves executing customer service for various markets, resolving internal and external queries, and supporting compliance with company policies. The ideal candidate should hold a Bachelor's degree in Finance or Accounting and have at least 4 years of experience in a multinational finance or accounting department. Proficiency in English and Korean is required, along with experience in accounting software like SAP.

Qualifications

• Minimum of 4 years of experience in a finance or accounting department of a multinational company preferred; fresh graduates are encouraged to apply.
• Experience working in an organization providing services across multiple markets or geographies.

Responsibilities

• Perform a variety of responsibilities within the Accounts Payable department.
• Resolve customer queries in the areas of procurement, accounts payable and employee expense management inquiries.
• Assist in communications with internal business customers.

Skills

English

Korean

Customer service

Problem resolution

Process improvement

Education

Bachelor’s Degree in Business Administration, Accounting or Finance

Tools

SAP

BMC Remedy

Job description

• Exciting global opportunity supporting Korea market to perform Accounts Payable support!
• Based in Malaysia, named one of the Best Companies to Work for in 2020 by HR Asia
• Join the premier biopharmaceutical company that has been in the business for more than 25 years and in AP for over 60 years.

Our Finance team brings together our financial perspectives into our overall strategic and tactical decision making. We use state-of-the-art techniques for financial analysis, planning, accounting, reporting and performance evaluation. This allows the organization to continue advancing medical innovation and improve lives.

Business Service Centers (BSCs), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The BSC – AP in Petaling Jaya, Malaysia will be responsible for the execution and delivery of a broad range of financial services and processes across the business divisions and markets for the AP region.

WHAT YOU WILL DO

You are responsible for the execution and delivery of the customer service for all applicable markets in the AP. Scope of position includes handling and resolving internal and external stakeholder requests pertaining to procurement process, invoice process, and employee expense management.

• Perform a variety of responsibilities within the Accounts Payable department
• Resolve customer queries in the areas of procurement, accounts payable and employee expense management inquiries
• Through daily problem resolution, identify and propose process improvement
• Assist in communications with internal business customers
• Collaborate with various company organizations to resolve process and/or technical issues across multiple ERP systems
• Properly and effectively elevate issues that cannot be resolved in real time
• Ensure compliance with company policies and procedures and support company mission, values and standards of ethics and integrity
• Resolve reconciliation issues within system and/or vendor relationships
• Effectively manage and prioritize workload efficiently and accurately while maintaining a positive customer service culture

WHAT YOU MUST HAVE

• Bachelor’s Degree in Business Administration, Accounting or Finance
• Minimum of 4 years of experience in a finance or accounting department of a multinational company preferred; fresh graduates are encouraged to apply
• English and Korean language skills are required as the role will support the relevant country
• Experience working with Case/Ticket Management Software, specifically BMC Remedy. Experience using SAP desired
• Experience working in an organization providing services across multiple markets or geographies

We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.