Account Receivable Officer (Collector)

Agilent Technologies; Bayan Lepas; On-site; MYR 40,000 - 55,000; Full time

Job summary

A global technology company is looking for an Accounting Specialist in Bayan Lepas, Malaysia. The role involves reviewing customer accounts, communicating with customers for payment collections, and reporting metrics to management. Candidates should have a Bachelor’s degree in Accounting and ideally 2-3 years of relevant experience. Strong communication and negotiation skills, along with the ability to work under pressure and meet deadlines, are essential. This position offers a dynamic work environment with opportunities for personal growth.

Qualifications

• 2-3 years of relevant working experience in accounting.
• Bills checking experience in banks is a definite plus.
• Ability to deliver results under pressure.

Responsibilities

• Review customer accounts for Asia Pacific countries.
• Communicate with customers to collect payments.
• Follow up on orders and resolve issues directly.
• Report metrics to management on portfolio status.
• Provide quality comments for invoices with follow ups.

Skills

Communication skills

Negotiation skills

Problem-solving skills

Self-starter

Flexibility

Integrity

Education

Bachelor Degree in Accounting

Job description

Responsibilities

• Review Asia Pacific countries customers’ accounts.
• Communicate with customers regarding their account status and make subsequent collection of payments.
• Follow up with Order management team and or banks as required.
• Utilize the system and /or tools available for information to validate and resolve the issues directly.
• Ensure timely and correct routing of customer information/requests which require further investigation to the appropriate internal business partners.
• Be a communication linkage with the order management team and escalations to the business and credit department for effective resolutions.
• Metrics reporting to the management on their portfolio.
• Provide quality comments for invoice/accounts in their portfolio with regular follow up per the Invoice Life Cycle.
• Handle any ad-hoc tasks assigned by supervisor/manager on timely basis.

Requirements

• Bachelor Degree in Accounting or equivalent Professional qualification, preferably 2-3 years in relevant working experience.
• Bills checking experience in banks a definite plus.
• Excellent communication and negotiation skills with ability to deliver results.
• Self-starter, flexible and ability to meet tight deadlines.
• Integrity and able to work under pressure.
• Proactive and able to resolve problems independently.