Account Manager - Business Growth

TIMESCONSULT; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting firm in Selangor is seeking a Business Growth Account Manager to drive performance within high-value independent partners. The role involves providing expert guidance, conducting performance analysis, and managing partner accounts to ensure objectives are met. Candidates should exhibit strong consultative skills and ability to build lasting relationships with partners. This position offers the opportunity to impact business success significantly.

Qualifications

• Proven ability to provide consultative business support.
• Experience in performance analysis and account management.
• Strong relationship-building skills with partners.

Responsibilities

• Deliver expert guidance to business partners.
• Conduct performance analysis to identify growth opportunities.
• Manage partner account lifecycle and support their objectives.

Job description

The business growth account manager is responsible for driving growth and performance within a portfolio of high-value independent business partners. This role involves providing data-driven, consultative support to help partners achieve their business objectives and navigate complex market dynamics. The consultant acts as a primary liaison, offering expert analysis, personalized guidance, and strategic support to ensure the long-term success and compliance of these independent operations.

Key Responsibilities

• Consultative Business Support: Deliver expert guidance and advisory services to high-value channel partners, assisting them in the development and execution of sound business strategies.
• Performance Analysis: Conduct detailed quantitative and qualitative analysis of business performance data to identify key challenges, root causes of underperformance, and significant growth opportunities.
• Account Management: Manage all aspects of the partner account lifecycle, including goal setting, progress monitoring, and ongoing support to ensure objectives are met and performance is optimized.
• Relationship Building: Cultivate and maintain strong, trusted advisor relationships with channel partners and their leadership through regular communication and participation in industry/corporate events.
• Strategic Planning: Guide partners in creating and refining their business blueprints, applying structured methodologies (e.g., Analyze, Plan, Implement, Monitor) to create tailored strategies and actionable plans.
• Compliance & Ethics Oversight: Monitor partner accounts to ensure adherence to established industry rules of conduct and the company's code of ethics.
• Cross-functional Collaboration: Support and/or lead project-based activities, collaborating with various internal departments (e.g., marketing, sales, product development) to streamline processes and enhance service delivery to partners.
• Reporting and Forecasting: Prepare and present reports on account status, performance metrics, and growth forecasts to both internal stakeholders and external partners.