Account Manager (Agency)

PositiveLinks Asia; Selangor; On-site; MYR 100,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an experienced digital marketing leader to act as the primary contact for local and international clients. You will build trusted partnerships, identify opportunities, and present strategic proposals across digital, social, and print campaigns.

You will translate briefs for creative and tech teams, ensure timely delivery, and maintain strict quality control with a detail-oriented approach. Strong communication and financial discipline are essential.

Qualifications

• Bachelor's degree in Digital Marketing, Communications, Business, or related field preferred.
• 6–8 years of experience in digital marketing, media, or agency client servicing.
• Strong understanding of the digital ecosystem (social, paid media, SEO/SEM, content, UX basics, eCommerce).
• Solid understanding of paid advertising strategies and platforms.
• Proficient in leveraging AI tools to streamline daily workflows and generate performance reports.
• Proven experience developing and managing integrated digital campaigns.
• Hands-on paid media execution experience is an added advantage.
• Strong commercial awareness and financial discipline.
• Confident presenter with persuasive communication skills.
• Detail-oriented, organised, and solutions-driven.

Responsibilities

• Act as the primary day-to-day contact for assigned local and international clients.
• Build strong, trusted partnerships by deeply understanding client objectives.
• Identify new opportunities within existing accounts.
• Present proposals, strategies, and reports with clarity and confidence.
• Manage end-to-end execution of integrated campaigns (Digital, Social, Print).
• Translate client briefs into actionable instructions for creative, technical, and media teams.
• Ensure smooth workflow, realistic timelines, and flawless delivery.
• Maintain high quality control; strong attention to detail is critical.
• Develop digital, content, and social media strategies.
• Manage cost estimates, POs, and financial hygiene of projects.

Skills

Digital marketing

Client servicing

Paid media

SEO/SEM

AI tools

Campaign management

Presentation

Analytics & reporting

Education

Bachelor's degree in Digital Marketing

Tools

SEO tools

Analytics tools

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Act as the primary day-to-day contact for assigned local and international clients
• Build strong, trusted partnerships by deeply understanding client objectives
• Identify new opportunities within existing accounts
• Present proposals, strategies, and reports with clarity and confidence
• Manage end-to-end execution of integrated campaigns (Digital, Social, Print)
• Translate client briefs into actionable instructions for creative, technical, and media teams
• Ensure smooth workflow, realistic timelines, and flawless delivery
• Maintain high quality control; strong attention to detail is critical
• Develop digital, content, and social media strategies
• Manage cost estimates, POs, and financial hygiene of projects

Key Requirements

• Bachelor's degree in Digital Marketing, Communications, Business, or a related field preferred
• 6–8 years of experience in digital marketing, media, or agency client servicing
• Strong understanding of the digital ecosystem (social, paid media, SEO/SEM, content, UX basics, eCommerce)
• Solid understanding of paid advertising strategies and platforms
• Proficient in leveraging AI tools to streamline daily workflows and generate performance reports
• Proven experience developing and managing integrated digital campaigns
• Hands-on paid media execution experience is an added advantage
• Strong commercial awareness and financial discipline
• Confident presenter with persuasive communication skills
• Detail-oriented, organised, and solutions-driven