Account Manager

Ilokenelitery; Bandar Baru Bangi; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Selangor is seeking an Account Manager to build client relationships and manage accounts. This full-time, on-site role in Bandar Baru Bangi focuses on customer satisfaction and cloud-based solutions. Candidates should have strong account management skills, excellent communication abilities, and ideally a Bachelor's degree in Business or IT. Experience in cloud services is preferred.

Qualifications

• Strong account management, client relationship, and customer success skills.
• Familiarity with cloud solutions and technology-related services.
• Excellent communication, presentation, and negotiation abilities.
• Organizational and time-management skills to handle multiple client accounts.

Responsibilities

• Build and maintain relationships with clients.
• Manage client accounts to ensure customer satisfaction.
• Develop strategies to expand the client base.
• Address technical issues and coordinate with internal teams.

Skills

Account management

Client relationship

Customer success

Negotiation abilities

Problem-solving aptitude

Education

Bachelor's degree in Business, IT, or related field

Tools

Cloud certification

Job description

Role Description

This is a full-time on-site role for an Account Manager, located in Bandar Baru Bangi. The Account Manager will build and maintain relationships with clients, manage client accounts, ensure customer satisfaction, and provide cloud-based solutions tailored to client needs. Responsibilities include developing strategies to expand the client base, addressing technical issues, coordinating with internal teams, and delivering presentations to showcase products and services.

Qualifications

• Strong account management, client relationship, and customer success skills
• Familiarity with cloud solutions and technology-related services
• Excellent communication, presentation, and negotiation abilities
• Organizational and time-management skills to handle multiple client accounts
• Problem-solving aptitude and a proactive mindset
• Bachelor's degree in Business, IT, or related field (preferred)
• Previous experience in cloud services, sales, or account management roles
• Having a cloud certification will be beneficial.