6670 - Key Account Manager

Agensi Pekerjaan Minde Group Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading electronics manufacturing company in Johor Bahru is seeking an experienced candidate to manage key accounts and drive business growth. The ideal applicant will have over 8 years of experience in program/key account management, a Bachelor's degree in Business or Engineering, and strong skills in relationship management and strategic planning. This role involves engaging with clients, analyzing market trends, and coordinating project deliveries.

Qualifications

• 8+ years in program/key account management within electronics manufacturing.
• Strong in program management, supply chain, and client relationship building.
• Proven ability to grow multi-site accounts and drive business results.

Responsibilities

• Develop and maintain strong relationships with key clients.
• Identify opportunities for upwelling and cross-selling.
• Create and execute strategic account plans.
• Work closely with internal teams for delivery.
• Stay informed about industry trends and competitor activities.
• Prepare regular reports on account status and sales performance.

Skills

Client relationship management

Sales and Business Development

Strategic planning

Market analysis

Project coordination

Education

Bachelor's degree in Business or Engineering

MBA

Job description

Company Overview

Established in 1989. A leading global electronics manufacturing services provider, this company specializes in delivering high-quality, innovative solutions to customers worldwide.

Job Responsibilities

• Client Relationship Management
  • Develop and maintain strong relationships with key clients, understanding their needs, business goals, and challenges.
  • Serve as the main point of contact for key accounts, addressing queries, providing updates, and resolving issues promptly.
• Sales and Business Development
  • Identify opportunities for upwelling and cross-selling additional products and services to existing clients.
  • Develop and implement strategies to expand the company's footprint within key accounts and achieve sales targets.
• Account Planning and Strategy
  • Create and execute strategic account plans that align with the company's objectives and the client's needs.
  • Monitor account performance and adjust strategies as needed to ensure client satisfaction and business growth.
• Project Coordination
  • Work closely with internal teams (e.g., engineering, production, supply chain) to ensure seamless delivery of products and services.
  • Coordinate and oversee project milestones, ensuring timely and within-budget delivery of solutions.
• Market and Competitor Analysis
  • Stay informed about industry trends, market conditions, and competitor activities to identify opportunities and threats.
  • Provide feedback and insights to the company to help shape product development and marketing strategies.
• Reporting and Documentation
  • Prepare regular reports on account status, sales performance, and client feedback.

Requirements

• Bachelors degree in Business, Engineering, or related field; MBA preferred.
• 8+ years in program/key account management within electronics manufacturing.
• Strong in program management, supply chain, and client relationship building.
• Proven ability to grow multi-site accounts and drive business results.