1.Assistant Vice President - Hotel Operations

Genting Malaysia; Genting Highlands; On-site; MYR 200,000 - 250,000; Full time

Job summary

A major hospitality conglomerate in Malaysia is seeking an Assistant Vice President - Hotel Operations. In this key role, you will provide strategic oversight and lead multiple hotel operations, ensuring exceptional guest experiences while driving efficiency and profitability. Ideal candidates will have over 10 years of progressive experience in hotel operations, including at least 5 years in senior management roles. Join this dynamic team and shape the future of hospitality with us.

Qualifications

• 10+ years of progressive experience in hotel operations, including at least 5 years in a senior management role.
• Strong leadership experience in large-scale or luxury hospitality environments.
• Deep operational, financial, and analytical competencies.

Responsibilities

• Provide strategic oversight for day-to-day hotel operations across multiple properties.
• Lead and support department heads to deliver exceptional guest experiences.
• Drive operational strategies that enhance efficiency and service quality.

Skills

Leadership

Operational management

Financial analysis

Stakeholder management

Decision-making

Job description

1. Assistant Vice President - Hotel Operations

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Key Responsibilities

• Provide strategic oversight for day-to-day hotel operations across multiple properties and departments.
• Lead and support department heads to consistently deliver exceptional guest experiences.
• Drive operational strategies that enhance efficiency, service quality, and profitability.
• Ensure full compliance with brand standards, regulatory requirements, and safety protocols.
• Analyse business performance, manage budgets, and forecast operational needs.
• Champion talent development, team engagement, and a culture of continuous improvement.
• Lead cross-functional initiatives to enhance service innovation and operational sustainability.

Requirements

• 10+ years of progressive experience in hotel operations, including at least 5 years in a senior management role.
• Strong leadership experience in large-scale or luxury hospitality environments.
• Deep operational, financial, and analytical competencies.
• Excellent communication, stakeholder management, and decision-making skills.
• Proven ability to deliver high performance across large teams and complex operations.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

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