09 - Customer Quote Advisor

Celestica; Seberang Perai; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Celestica in Bayan Lepas, Penang, Malaysia, invites a Customer Quote Advisor to provide product cost and pricing support for new and existing products. This role represents the first full level of specialization within the DEC - Decision Support function, applying standard policies and guiding pricing strategies across sites.

You will analyze cost drivers, develop responses for competitive quotations, and mentor junior staff.

Qualifications

• Six to eight years of relevant experience in cost/quote environments within manufacturing or EMS.
• Bachelor's degree or equivalent combination of education and experience.
• Strong costing and pricing experience with ability to train others.
• Experience with pricing processes and cost modelling is preferred.

Responsibilities

• Facilitates the implementation of Celestica approved cost models at all sites as appropriate.
• Develops and delivers training on cost models as required.
• Ensures consistent costing and pricing practices are used worldwide for same/similar customers.
• Supports new quote and re-pricing processes to develop competitive and profitable responses.
• Understands and communicates relative cost differences and the drivers of those differences.

Skills

Costing analysis

Pricing strategy

Negotiation

Communication skills

Problem solving

Data presentation

MRP knowledge

Spreadsheet skills

Education

Bachelor's degree

Tools

ERP

Excel

Office suite

Job description

General Overview

Remote Position: Hybrid

Region: Asia

Country: Malaysia

State/Province: Bayan Lepas

City: Penang

Functional Area: FIN - Finance

Career Stream: DEC - Decision Support

Role: Advisory

SAP Short Name: ADV

Job Title: Customer Quote Advisor

Job Code: ADV-FIN-QUOT

Job Level: Band 09

Direct/Indirect Indicator: Indirect

Summary

Provide product cost and pricing support for new and current products. First full level of specialization; applies expertise in more than one area of specialization. Work is performed within established professional standards, established policy, and/or established objectives. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Incumbents are accountable for quality of work delivered by external suppliers as applicable. May influence others outside of team to ensure goals are met and resolves conflicts in an effective manner. Sound decisions are required to achieve the sites / major function's operations, schedules, and/or performance goals. Receives guidance primarily on unique, unusual, or controversial problems or questions. Will lead a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or will provide advice and guidance in area of specialty as required. Seeks out new avenues for building internal and external relationships as appropriate; maintains contacts with existing relationships. Implements process improvements. Can negotiate and persuade. Conducts negotiations and manages a desired outcome. Chairs meetings with adequate presentation material. Mentors, motivates and influences others to work toward and achieve team objectives. . May be responsible for planning and prioritizing work for other people. Makes a decision based on analysis. Anticipates and initiates changes and make recommendations. Is Able to handle difficult situations in a tactful and diplomatic manner. Can effectively resolve conflict.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Facilitates the implementation of Celestica approved cost models at all sites as appropriate.

• Individuals are required to be expert on the workings of the model and able to develop and deliver training as required.
• Required to ensure that consistent costing and pricing practices are used worldwide for same /similar customers.
• Need support the new quote and re-pricing processes to develop a response that will be both competitive and profitable.
• The individual will be required to understand and communicate relative cost differences at sites and the operational and financial drivers of those differences.

Knowledge/Skills/Competencies

• Working knowledge of Celestica’s finances organization including strategic policies and objectives.

• Strong knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department including ERP and office systems.

• Strong communication, negotiation and presentation skills.

• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.

• Ability to analyze and summarize key highlights and makes recommendations to management.

• Perform financial sensitivity analysis against all key factors (pricing, operating and costing) and provide management with recommendations/solutions.

• Makes recommendations based on interpretation of results.
• Understands MRP configurations/processes.
• Creates basic spreadsheet macros.
• Ability to design custom queries in job-related software.
• Understanding of the relationships between the various tools.
• Understands how to use the political structure in the organization and how to get things done using that structure.

Typical Experience

• Six to eight years of relevant experience in SMT environment, strong SMT & HLA assembly knowledge is required.

• Preferably with Process or Test Engineering experience in EMS. Equip simple macro will be an added advantage.

Typical Education

• Bachelor's degree, or consideration of an equivalent combination of education and experience.

• Education experience may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.