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Key Account Manager (Ejecutivo de Cuentas Clave) - Ciudad de México (Hybrid)
Job summary
A leading spend management platform in Mexico is seeking a Customer Success Manager to cultivate relationships with companies and oversee the onboarding of B2B clients. This role requires over 5 years of experience in similar positions, structured thinking, and professional proficiency in English. The company offers competitive salary, flexible work arrangements, and opportunities for personal growth.
Benefits
Qualifications
- 5+ years of proven experience in B2B roles.
- Ability to manage ERP connections and financial conversations.
- Experience in managing sales and marketing plans.
Responsibilities
- Develop sustainable relationships with companies.
- Manage and prospect new companies.
- Execute sales and marketing plans.
Skills
Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, a Bill Pay product, financing solutions, and our highly-rated software platform; already being used by thousands of the most successful companies across the region.
Clara is backed by top global and regional investors such as GGV Capital, Coatue, DST Global Partners, General Catalyst, monashees, Acrew Capital, Kaszek, Citius, Canary, Citi Ventures, Picus Capital, Avid Ventures, ICONIQ Growth, Endeavor Catalyst, Goldman Sachs, Accial Capital, and prominent angel investors.
We are looking for a Customer Success Manager who will:
- Develop a sustainable relationship with companies
- Position Clara as the most important spend management company
- Responsible for managing and prospecting new companies
- Development of sell-in, sell-out, and portfolio analysis
- Developing & executing sales, and marketing plans with partners to drive the business
- Sales forecasting
- Commercial contact with existing and new clients
- Develop a sustainable relationship with companies
- Position Clara as the most important spend management company
- Responsible for managing and prospecting new companies
- Development of sell-in, sell-out, and portfolio analysis
- Developing & executing sales, and marketing plans with partners to drive the business
- Sales forecasting
- Commercial contact with existing and new clients
- 5+ years of proven experience working as KAM/CSM in a B2B Model
- Previous experience onboarding B2B clients
- Structured thinking and high focus on results
- English Professional Proficiency
- Innovator soul and receptive to changes
- Experience in the Financial, banking, or Insurance sector will be a plus
- Experience being a: FANTER (Farmer & Hunter)
- Experience in managing ERP connections, financial budgeting, and models to be able to have conversations at CFO level
- Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant
- Clarity - Open and direct communication
- Simplicity - Pare things down to the essential
- Ownership - We\'re all owners and act like it
- Pride - Make quality products we\'re proud of
- Always Be Changing (ABC) - Continuous self-improvement
- Inclusivity - Every voice counts; we value each other for our shared mission and contributions
- Shaping business finances in Latin America
- Driven by our 6 core values
- Proud of our inclusive and caring culture
- Certified as Top LinkedIn Startup
- Competitive salary & a robust stock ownership plan
- 100% flexible work model
- A set of benefits that are adaptable to your needs & way of life
- Opportunities for growth in a fast-paced environment
- A chance to shape B2B payments in Latin America and increase the region’s economic competitiveness
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.