Jobs in Veracruz, Mexico
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Fraud Ops Lead - Global Impact, Remote-First
Job summary
A leading fintech company in Mexico is seeking a Fraud Operations Manager to lead fraud investigation and mitigation efforts. The role involves overseeing fraud metrics, leading investigations, and collaborating with cross-functional teams to develop effective fraud controls. Ideal candidates should have a proactive approach and strong collaboration skills. The company promotes a diverse workforce and a mission-driven culture.
Qualifications
- Proactive and skilled in fraud investigations and mitigation.
- Strong collaborative spirit for cross-functional teamwork.
Responsibilities
- Oversee daily monitoring of fraud metrics to identify trends.
- Lead complex fraud investigations from detection to resolution.
- Develop and implement new fraud controls and procedures.
- Work with cross-functional teams for fraud prevention.
- Collaborate on customer-centric fraud escalations.
- Serve as the contact for fraud-related concerns.
- Recruit, train, and mentor fraud operations specialists.
- Build and maintain a collaborative team culture.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.