TikTok Shop - Seller Growth Strategist

TikTok; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading social media platform in Mexico City is seeking an experienced seller growth specialist to enhance the seller experience. You will identify and onboard high-potential sellers, manage relationships, and provide operational support. The ideal candidate has over 3 years of experience in e-commerce operations and is fluent in English. Join us to innovate the commerce landscape for our users.

Formación

• 3+ years of experience in seller growth, account management, or e-commerce operations.
• Fluency in English.

Responsabilidades

• Identify and onboard high-potential sellers, guiding them through their growth journey.
• Manage seller relationships via calls, messages, and community engagement.
• Provide training, troubleshooting, and operational support to maximize seller performance.
• Develop scalable incubation strategies and implement data-driven solutions to boost sales.
• Collaborate with cross-functional teams to enhance seller experience.

Conocimientos

Seller growth experience

Account management

E-commerce operations

Fluency in English

Problem-solving skills

Communication skills

Descripción del empleo

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities

Identify and onboard high-potential sellers, guiding them through their growth journey.

• Manage seller relationships via calls, messages, and community engagement.
• Provide training, troubleshooting, and operational support to maximize seller performance.
• Develop scalable incubation strategies and implement data-driven solutions to boost sales.
• Collaborate with cross-functional teams to enhance seller experience.

Minimum Qualifications

• 3+ years of experience in seller growth, account management, or e-commerce operations.
• Fluency in English.

Preferred Qualifications

• Strong knowledge of Mexico’s e-commerce landscape, digital trends, and consumer behavior.
• Data-driven mindset with excellent problem-solving and communication skills.
• Willingness to relocate if required.