Sr. Technical Program Manager

Uber Freight; Monterrey; Híbrido; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading logistics technology firm is hiring a Sr. Program Manager to manage complex global programs in Monterrey, Mexico. The ideal candidate will have at least 5 years of technical program management experience, be bilingual in Spanish and English, and possess strong problem-solving skills. Responsibilities include supporting business stakeholders, establishing and monitoring SLAs, and communicating program statuses. This hybrid role offers a dynamic work environment within a top-tier logistics company.

Formación

• Minimum 5 years of related experience.
• Fluent in both Spanish and English.

Responsabilidades

• Assist business stakeholders with development and management of key priorities.
• Establish and monitor SLAs & SLOs for key business critical technologies.
• Communicate program statuses and develop mitigation strategies.

Conocimientos

Cross-functional relationship building

Technical program management

Data analysis using SQL and Excel

Problem-solving

Bilingual (Spanish and English)

Educación

BS degree in Computer Science, Engineering, Mathematics, Statistics, or related field

Herramientas

Jira

Descripción del empleo

Schedule: FT
Job Type: Hybrid
Salary Type: Salary
Req #1450

About the Role

The Sr. Program Manager has day-to-day responsibility for managing all aspects of strategically important, complex global programs and projects in support of Tech, InfoSec, and Engineering.

Uber Freight is looking for technical program managers (TPMs) who have a technical foundation and are natural motivators, cross-functional relationship builders, and champions for driving the right level of process to ensure smooth and predictable program execution in a fast-paced environment.

What the Candidate Will Do

This TPM role will directly support our Mexico, Cross-Border, and Customs tech and business teams

• Assist business stakeholders with development and management of key priorities and help move IT assets to the work that matters most to the business.
• Establish and monitor SLAs & SLOs for key business critical technologies and processes.
• Ensure planning through deep discovery, scope, and feature set of programs, understand and articulate detailed requirements with all stakeholders and usher projects through the entire project lifecycle. This includes managing schedules, identifying risks and dependencies, obtaining cross team alignment, and clearly communicating them to project stakeholders.
• Understand systems interdependencies and lead cross-functional teams towards technical solutions.
• Proactively and effectively communicate program statuses, identify potential risks and setbacks, and develop mitigation strategies.
• Ensure program documents are complete, current, and available for staff and leadership review.
• Effectively and concisely communicate to leadership to set expectations, tell a story, highlight and resolve misalignment.
• Understand business drivers, impacts, technical considerations, and individual motivations; successful at getting buy-in for your ideas, leveraging data where impactful.
• Solve complex and ambiguous problems with good judgment, critical thinking, and creative solutioning.
• Conduct basic data analysis using tools such as SQL and Excel, and present the results in a graphical manner (charts, pivot tables).

Basic Qualifications

• BS degree in Computer Science, Engineering, Mathematics, Statistics, or related field.
• Minimum 5 years of related experience.
• Fluent in both Spanish and English.

Preferred Qualifications

• 7+ years’ Cross-functional Program Management experience working among several groups such as design, product management, engineering, and business stakeholders.
• Information Security certifications (e.g., CISSP, CISM).
• Professional Project Management certification (e.g., PMI, PMP, Agile).
• Ability to understand technical subjects and emerging technologies, and their relevance to the marketplace.
• Experience in Program Management, Cybersecurity Risk Management, Cybersecurity or related role.
• Experience with Jira.
• Prior experience with agile methodologies.
• Experience in the Mexican freight industry.

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser‑Busch InBev, and more. For more, visit www.uberfreight.com.

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.