SMB Success Account Executive

Gympass; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A corporate wellness platform in Mexico City is seeking a Success Account Executive. This role involves managing client relationships, ensuring contract renewals, and strategizing to increase sales. The ideal candidate has a Bachelor's degree and strong English skills. The company offers flexible work models, health benefits, and a supportive culture focused on employee wellbeing.

Servicios

Health, dental, and life insurance

Flexible hybrid and full remote work options

Home office stipend

Paid time off

Paid parental leave

Career growth opportunities

Formación

• Advanced English required.
• Can handle pressure and constant changes.
• Previous experience in Relationship, Sales and Client Success is a plus.

Responsabilidades

• Manage contract renewal process.
• Analyze financial indicators to maximize results.
• Plan actions with customers to increase sales.
• Propose process improvements.
• Mediating conflicts with clients.
• Identify new opportunities with existing clients.
• Analyze data for insights.

Conocimientos

Proactive

Good communication

Resilience

Interpersonal relationships

Educación

Bachelor's degree

Descripción del empleo

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass)

is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

Big news : Gympass is now Wellhub!

We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a ‘pass for gyms’ to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it

THE OPPORTUNITY

We are hiring a Success Account Executive - SMB to our SMB team in Mexico City!

The role of a Success Account Executive is to understand our clients' journey, ensuring that all their needs are met and, at the same time, seeking opportunities to leverage business.

YOUR IMPACT

• Responsible for the contract renewal process;
• Strategic management of our clients' indicators: financial analysis, monitoring sales results and creation of strategies to maximize results;
• Planning and implementing actions with customers to generate increased sales, such as activations in customer units, digital campaigns, incentive campaigns, etc;
• Propose improvements in processes, ensuring that the operation and daily routines are aligned with customer expectations;
• Mediating conflicts, proposing a solution that satisfies the customer and the business;
• Identify new opportunities with existing customers;
• Extract and analyze data to transform them into relevant information;
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Bachelor’s degree;
• Advanced English;
• Proactive, organized, agile and independent profile, who knows how to deal with pressure and constant changes;
• Good communicator;
• Resilient;
• Great interpersonal relationships;
• Previous experience in Relationship, Sales and Client Success will be considered differentials.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description %. We welcome your application and will be delighted to explore if you could be a great fit for our team.

WHAT WE OFFER YOU (Latam)

We're a wellness company that is committed to the health and wellbeing of our employees. Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer % paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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