Senior Solutions Architect (Remote) — Strategic Pre-Sales

Twilio; Pachuca; A distancia; MXN 1,466,000 - 2,200,000; Jornada completa

Descripción de la vacante

A technology solutions company is seeking a Principal Solutions Engineer to join their Communications team. You will be responsible for driving pre-sales activities, building strong customer relationships, and providing innovative technical solutions. The ideal candidate has over 8 years of pre-sales experience with complex technical products and strong communication skills. This remote position is based in Mexico City.

Servicios

Competitive pay

Generous time off

Healthcare benefits

Retirement savings program

Formación

• 8+ years pre‑sales experience or 10+ years in technical product support.
• Ability to build customer communication solutions.
• Previous experience in Telecom, SIP, or Security is a plus.

Responsabilidades

• Partner with Account Executives for pre-sales activities.
• Lead technical sales and product demonstrations.
• Build and present interactive product demos.

Conocimientos

Pre-sales experience

Excellent communication

Storytelling

Backend development

Web development

Experience with REST APIs

Sales methodologies

Fluent in Spanish

Professional-level English

Educación

Bachelor’s or Master’s degree in a technical discipline

Herramientas

AWS

Google Cloud

Microsoft Azure

OpenAI

ElevenLabs

Descripción del empleo

A technology solutions company is seeking a Principal Solutions Engineer to join their Communications team. You will be responsible for driving pre-sales activities, building strong customer relationships, and providing innovative technical solutions. The ideal candidate has over 8 years of pre-sales experience with complex technical products and strong communication skills. This remote position is based in Mexico City.