Senior SAP ABAP – Service Management Lead

Thomson Reuters; Ciudad de México; Híbrido; MXN 1,284,000 - 1,652,000; Jornada completa

Descripción de la vacante

A global information services company located in Mexico City is seeking an experienced SAP ABAP Service Management Lead. You will be responsible for delivering application infrastructure operations and collaborating with various teams to ensure high service standards while driving continual improvements. The ideal candidate must have a Bachelor's degree, fluent English, and at least 5 years of SAP ABAP experience. This position offers a hybrid work model and supportive work-life balance initiatives.

Servicios

Hybrid Work Model

Flexible vacation and mental health days

Career development opportunities

Comprehensive benefit plans

Social Impact initiatives

Formación

• 5+ years of experience in SAP ABAP.
• Fluent in English.
• Broad understanding of technologies for distributed application systems.

Responsabilidades

• Deliver reliable infrastructure and application operations.
• Drive continual service improvement and innovation in productivity.
• Collaborate with different partners and teams for IT standards.

Conocimientos

Fluent English

5+ years of experience in SAP ABAP

Strong customer service skills

Problem-solving skills

Organizational skills

Conflict management skills

IT Service Management experience

Critical thinking

Educación

Bachelor’s degree or equivalent

Computer Science or related technical degree preferred

Descripción del empleo

A global information services company located in Mexico City is seeking an experienced SAP ABAP Service Management Lead. You will be responsible for delivering application infrastructure operations and collaborating with various teams to ensure high service standards while driving continual improvements. The ideal candidate must have a Bachelor's degree, fluent English, and at least 5 years of SAP ABAP experience. This position offers a hybrid work model and supportive work-life balance initiatives.