Senior Sales Operations Analyst L2

Samsara; Ciudad de México; Presencial; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A leading technology firm in Mexico City seeks a Sales Operations Senior Analyst to optimize sales processes and collaborate with cross-functional teams. The ideal candidate has 3-5 years of experience in sales operations, strong communication skills, and a Bachelor's degree. This full-time role involves managing projects to enhance the sales experience and supporting organizational change.

Formación

• 3-5 years of experience in a Sales Operations role or similar.
• Excellent communication skills with AVP levels.
• Proven ability to manage complex cross-functional initiatives.
• Strong organizational skills with business judgment.
• Experience with Lead to Cash systems.

Responsabilidades

• Partner with Sales and cross-functional leaders for process optimization.
• Work closely with stakeholders on strategic project scoping.
• Develop operational measurements and KPIs.
• Manage cross-functional projects aligning objectives.
• Automate workflows and provide business requirements.
• Drive change management within the organization.
• Champion Samsara's cultural principles.

Conocimientos

Sales Experience

Analysis Skills

Data Analysis Skills

Microsoft Excel

Salesforce

Power BI

Microsoft Access

Microsoft Powerpoint

CRM Software

Retail Link

Pivot tables

Educación

Bachelor's degree or higher from a top university

Herramientas

Salesforce CPQ

Descripción del empleo

About the role :

Samsara is looking for a Sales Operations Senior Analyst to play a critical role in scaling systems processes and policies for the Deal Support (Deal Execution Deal Strategy) organization. This role will partner with leaders across Samsaras go-to-market teams to design build and run critical business capabilities for our world-class sales organization. This role will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1BN in revenue. We are seeking a candidate with a proven track record of leading transformative initiatives. The ideal individual will possess experience in seamlessly integrating people processes and technology to develop sophisticated solutions for business challenges throughout the entire pre-sales customer journey.

You should apply if :

• You want to impact the industries that run our world : Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
• You build genuine relationships with your customers : The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best : Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
• You are a team player : At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will :

• Continuous Improvement : Partner with our Sales Sales Ops and cross-functional leaders to enable Deal Support to scale effectively including process optimization process redesign or development of new process / policies
• Project Scoping Resourcing and Prioritization : Work closely with business stakeholders to identify scope resource and prioritize strategic projects that improve the Sales experience
• Measure : Develop operational measurements and KPIs to identify business process issues and provide recommendations and solutions to business problems. Identify key opportunities for improvement through quantitative and qualitative insight
• Cross-Functional Project Management : Work with cross-functional leaders to scope projects align objectives and coordinate stakeholders to deliver outcomes aligned with key business objectives
• Systems Excellence : Partner with the systems owners used by sellers and internal agents to incorporate feedback and automate workflows by providing business requirements and considerations conducting UAT testing and leading communications
• Change Management : Drive change management for process improvements within the Deal Execution and Strategy organization ensuring the team is prepared supported and equipped with the necessary resources to adapt to organizational change
• Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices

Minimum requirements for the role :

• 3-5 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment
• Ability to drive organizational change by project managing complex cross-functional initiatives
• Excellent communication skills with the AVP levels of the organization
• Proficiency in and the overall sales technology ecosystem
• Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end
• Experience in Lead to Cash systems and business processes
• Excellent communication and critical thinking skills to understand sales policies and processes at a company team and sales rep level
• Prior demonstration of supporting the roll-out of strategy and implementation of new workflows to large sales organizations
• Bachelors degree or higher from a top university; business finance economics business or engineering focus is a plus; MBA is optional
• Familiarity with Product Management and / or Six Sigma best practices is a plus but not required

An ideal candidate also has :

• Salesforce CPQ Experience
• High ability to communicate with both technical stakeholders and business leaders i.e. you can translate complex issues to different teams seamlessly
• Experience as a Salesforce administrator is a plus but not required

Required Experience: Senior IC

Key Skills

Sales Experience,Microsoft Access,Power BI,Pivot tables,Analysis Skills,Microsoft Powerpoint,Retail Link,Salesforce,Microsoft Excel,Sales Analysis,CRM Software,Data Analysis Skills

Employment Type: Full Time

Experience: years

Vacancy: 1