Senior Remote Customer Support & Client Success

Lead Generation Group; México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A lead generation solutions company is seeking a Customer Support Specialist to provide exceptional service remotely. The successful candidate will ensure customer satisfaction by addressing inquiries and resolving issues promptly. Ideal candidates have over 5 years of remote client support experience, excellent English communication skills, and a client-centric approach. This full-time role requires working during US hours and offers opportunities for professional growth.

Formación

• 5+ years of remote client support experience.
• Excellent verbal and written English skills.
• Proven experience managing client accounts.

Responsabilidades

• Be the first point of contact for customers.
• Ensure customer questions are answered and issues are resolved.
• Build long-term customer relationships.

Conocimientos

Client-Centric Problem Solver

Excellent Communicator

Self-Starter with Strong Organization

Collaborative and Inspiring

Analytical Mindset with Digital Savvy

Descripción del empleo

A lead generation solutions company is seeking a Customer Support Specialist to provide exceptional service remotely. The successful candidate will ensure customer satisfaction by addressing inquiries and resolving issues promptly. Ideal candidates have over 5 years of remote client support experience, excellent English communication skills, and a client-centric approach. This full-time role requires working during US hours and offers opportunities for professional growth.