Senior KYC & Fraud QA Specialist — Hybrid

DiDi Global; Ciudad de México; Presencial; MXN 300,000 - 420,000; Jornada completa

Descripción de la vacante

A leading mobility technology platform is seeking a Sr Quality Assurance Specialist focused on the KYC process. The role involves monitoring processes, proposing improvements, and ensuring compliance with policies. Ideal candidates will have over a year of experience in KYC and Fraud Transactions, alongside strong critical thinking and communication skills. Familiarity with financial products and proficiency in tools like Excel is preferred. Competitive benefits and growth opportunities await.

Formación

• 1+ years experience in KYC process and Fraud Transactions process.
• Experience in financial products.
• Basic to intermediate English skills.

Responsabilidades

• Monitor KYC and Fraud Transactions process, offer feedback.
• Maintain records of hours worked and personnel records.
• Propose improvements to the process.
• Ensure compliance with policies and report deviations.
• Create metrics and presentations.

Conocimientos

Critical thinking

Communication skills

Teamwork

Attention to detail

Educación

Bachelor degree or truncated career

Herramientas

Office

Google Sheets

Excel

Descripción del empleo

A leading mobility technology platform is seeking a Sr Quality Assurance Specialist focused on the KYC process. The role involves monitoring processes, proposing improvements, and ensuring compliance with policies. Ideal candidates will have over a year of experience in KYC and Fraud Transactions, alongside strong critical thinking and communication skills. Familiarity with financial products and proficiency in tools like Excel is preferred. Competitive benefits and growth opportunities await.