Senior Java & SQL Production Support Engineer

Infosys; Monterrey; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A global leader in IT services is seeking a Technology Lead in Monterrey to manage application support in Java, ensuring adherence to ITIL processes. The ideal candidate will have 5+ years of experience, debugging skills, and ability to manage incidents and user tickets effectively. This role requires strong communication and analytical skills, with contributions to improve application stability and efficiency. Join a dynamic team in transforming digital experiences.

Formación

• Minimum 5+ years of experience in Application Support in Java.
• Excellent debugging skills are essential.
• Knowledge on ITIL processes required.

Responsabilidades

• Analyze and resolve application issues with team members.
• Incident Management and stakeholder communication.
• Manage user tickets and support business continuity planning.

Conocimientos

Application Support in Java

Debugging skills

ITIL processes

Knowledge of UNIX or SQL

Communication skills

Analytical skills

Herramientas

Sybase/DB2/RDBMS

UNIX

Gitlab

Descripción del empleo

A global leader in IT services is seeking a Technology Lead in Monterrey to manage application support in Java, ensuring adherence to ITIL processes. The ideal candidate will have 5+ years of experience, debugging skills, and ability to manage incidents and user tickets effectively. This role requires strong communication and analytical skills, with contributions to improve application stability and efficiency. Join a dynamic team in transforming digital experiences.