Robotics Operations Specialist – On-Site (Mexico City)

DoorDash; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A logistics technology company in Mexico City is seeking detail-oriented individuals to support remote assistance operations for autonomous robots. This on-site role involves monitoring systems, troubleshooting issues, and collaborating with various teams. Ideal candidates are proactive and hold a High School Diploma, with strong technical and communication skills. The position requires flexible availability, including nights and weekends.

Servicios

Comprehensive benefits

Flexible schedule

Career growth opportunities

Formación

• Proficiency in English (B2 level or higher, written and spoken) for effective communication.
• Valid driver's license.
• Comfortable working on a computer for extended hours.

Responsabilidades

• Operate remote assistance software to support autonomous robots.
• Identify and document technical issues, escalating as needed.
• Work closely with shift leads and engineering teams.

Conocimientos

Attention to detail

Problem-solving

Technical skills

Effective communication

Educación

High School Diploma or equivalent

Bachelor's Degree (preferred)

Herramientas

Google Suite

Slack

Jira

Descripción del empleo

A logistics technology company in Mexico City is seeking detail-oriented individuals to support remote assistance operations for autonomous robots. This on-site role involves monitoring systems, troubleshooting issues, and collaborating with various teams. Ideal candidates are proactive and hold a High School Diploma, with strong technical and communication skills. The position requires flexible availability, including nights and weekends.