RETENTION / FTD MANAGER (Spanish, Portuguese) [Mexcio, Colombia, Paraguay]

Blue Ads Media Group Ltd.; México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global financial services company is seeking a Retention / FTD Manager to lead a dedicated team of agents in Mexico. The role focuses on ensuring client conversions and long-term retention through effective sales strategies. The ideal candidate will have proven experience in Forex B2C retention and strong leadership and communication skills.

Formación

• Proven experience in Forex B2C retention/FTD sales.
• Strong leadership and mentoring abilities.
• Excellent communication and negotiation skills.

Responsabilidades

• Supervise and coach retention/FTD agents.
• Ensure high conversion rates of FTDs.
• Analyze performance data and report to management.
• Build strong client relationships.

Conocimientos

Sales strategies

Leadership

Communication skills

Negotiation skills

Descripción del empleo

About the job RETENTION / FTD MANAGER (Spanish, Portuguese) [Mexcio, Colombia, Paraguay]

Retention / FTD Manager

About the Role: The Retention / FTD Manager will lead a dedicated team of agents, ensuring client conversions, satisfaction, and long-term retention through effective sales strategies.

Responsibilities

• Supervise and coach retention/FTD agents
• Ensure high conversion rates of FTDs
• Analyze performance data and report to management
• Build strong client relationships and ensure retention strategies are applied
• Identify opportunities for growth and process improvements

Requirements

• Proven experience in Forex B2C retention/FTD sales
• Leadership & mentoring abilities
• Strong communication & negotiation skills
• Track record of meeting and exceeding sales targets