Remote Fraud Investigation Analyst (Telecom)

Vonage; Pachuca; A distancia; MXN 1,094,000 - 1,460,000; Jornada completa

Descripción de la vacante

A global cloud communications leader is looking for a Fraud Investigation Analyst to combat fraud and protect customers. You'll investigate fraudulent activities, analyze traffic patterns, and collaborate with various teams to develop prevention strategies. Ideal candidates have 5+ years of experience in fraud investigation, strong SQL and analytical skills, and effective communication abilities. This role requires working one weekend day and offers remote flexibility within Mexico.

Formación

• 5+ years of experience in telecommunications fraud investigation or related fields.
• Strong expertise in AML, KYC, and transaction monitoring.
• Experience analyzing large, complex datasets and providing actionable insights.

Responsabilidades

• Detect, investigate, and prioritize fraud incidents on communication platforms.
• Monitor accounts for anomalies and emerging fraud patterns.
• Collaborate with teams to strengthen fraud controls and mitigate risks.

Conocimientos

Fraud prevention methodologies

SQL

Data analytics tools

Verbal communication

Written communication

Educación

Degree-level education in fraud, risk, or data-related fields

Herramientas

Fraud detection platforms

Excel

Descripción del empleo

A global cloud communications leader is looking for a Fraud Investigation Analyst to combat fraud and protect customers. You'll investigate fraudulent activities, analyze traffic patterns, and collaborate with various teams to develop prevention strategies. Ideal candidates have 5+ years of experience in fraud investigation, strong SQL and analytical skills, and effective communication abilities. This role requires working one weekend day and offers remote flexibility within Mexico.