Remote Customer Experience Specialist

Aventus LLC; México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A remote customer experience firm seeks a CX Service Representative to deliver premium support for e-commerce brands. This role involves providing high-quality service, utilizing top CX technologies, and creating unique customer experiences. Candidates should be tech-savvy, fluent in English, and passionate about brand representation. The position offers competitive pay of $6 per hour and a culture focused on collaboration and excellence. Note: This is an independent contractor role, so managing taxes is the candidate's responsibility.

Servicios

Career Growth & Development

Paid Time Off

Medical Aid Bonus

Holiday Bonuses

Culture of Support & Recognition

Formación

• Passionate about creating customer experiences.
• Strong communication skills in English are essential.
• Ability to embrace digital tools and adapt to processes.

Responsabilidades

• Provide personalized support across multiple customer channels.
• Act as an extension of clients' brands.
• Deliver proactive solutions to elevate the customer journey.

Conocimientos

Fluent English (C2 Level)

Tech-Savvy

Customer Experience Focus

Adaptable to Digital Tools

Collaboration

Herramientas

Shopify

Gorgias

Zendesk

Descripción del empleo

A remote customer experience firm seeks a CX Service Representative to deliver premium support for e-commerce brands. This role involves providing high-quality service, utilizing top CX technologies, and creating unique customer experiences. Candidates should be tech-savvy, fluent in English, and passionate about brand representation. The position offers competitive pay of $6 per hour and a culture focused on collaboration and excellence. Note: This is an independent contractor role, so managing taxes is the candidate's responsibility.