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Remote Crypto Chat Support Pro — Flexible Hours

SupportYourApp

Ciudad de México

A distancia

MXN 200,000 - 400,000

Jornada completa

Hace 9 días

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Descripción de la vacante

A global support service provider in Mexico is seeking a Chat Support Consultant. This role involves delivering high-quality customer support in the crypto trading environment, maintaining relationships with customers, and improving team performance. The ideal candidate should possess strong English skills and at least 6 months of live chat support experience. A flexible schedule and remote working options are available.

Servicios

Flexible schedule
Opportunity to work fully remotely
Inclusive international environment
Good bonuses for referring friends
Paid intensive training and probation
Work-life balance

Responsabilidades

  • Deliver high-quality customer support in crypto trading via live chat and email.
  • Build positive and long-lasting relationships with customers.
  • Maintain up-to-date knowledge of the company’s trading platform.
  • Continuously seek ways to improve team performance.

Conocimientos

Strong English proficiency (minimum C1 level)
At least 6 months of live chat support experience
Strong analytical, logical thinking, and problem-solving skills
Positive and responsible attitude
Basic financial knowledge or payment/banking experience
Crypto industry knowledge
CRM experience in Salesforce
Descripción del empleo
A global support service provider in Mexico is seeking a Chat Support Consultant. This role involves delivering high-quality customer support in the crypto trading environment, maintaining relationships with customers, and improving team performance. The ideal candidate should possess strong English skills and at least 6 months of live chat support experience. A flexible schedule and remote working options are available.
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