Remote Crypto Chat Support Pro — Flexible Hours

SupportYourApp; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global support service provider in Mexico is seeking a Chat Support Consultant. This role involves delivering high-quality customer support in the crypto trading environment, maintaining relationships with customers, and improving team performance. The ideal candidate should possess strong English skills and at least 6 months of live chat support experience. A flexible schedule and remote working options are available.

Servicios

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Good bonuses for referring friends

Paid intensive training and probation

Work-life balance

Responsabilidades

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build positive and long-lasting relationships with customers.
• Maintain up-to-date knowledge of the company’s trading platform.
• Continuously seek ways to improve team performance.

Conocimientos

Strong English proficiency (minimum C1 level)

At least 6 months of live chat support experience

Strong analytical, logical thinking, and problem-solving skills

Positive and responsible attitude

Basic financial knowledge or payment/banking experience

Crypto industry knowledge

CRM experience in Salesforce

Descripción del empleo

A global support service provider in Mexico is seeking a Chat Support Consultant. This role involves delivering high-quality customer support in the crypto trading environment, maintaining relationships with customers, and improving team performance. The ideal candidate should possess strong English skills and at least 6 months of live chat support experience. A flexible schedule and remote working options are available.