Remote AI-Driven CSM for Content Marketing

Brafton Inc.; Tijuana; A distancia; MXN 1,102,000 - 1,471,000; Jornada completa

Descripción de la vacante

A leading marketing technology company is seeking a proactive Customer Success Manager to maximize customer value from their AI-powered platform. This remote role requires building relationships, addressing customer needs, and leveraging analytics to enhance engagement. Ideal candidates have a strong background in customer success and a solid understanding of content marketing and SEO. Competitive salary and benefits offered.

Servicios

Competitive salary

Flexible remote work environment

Opportunities for professional growth

Formación

• 3+ years of experience in customer success, account management, or a related role.
• Strong understanding of content marketing, SEO, and AI-powered tools.
• Excellent communication and relationship-building skills.

Responsabilidades

• Guide new customers through the setup and implementation process.
• Build and maintain strong relationships with key stakeholders.
• Monitor platform usage and provide tailored recommendations.

Conocimientos

Customer success

Relationship management

Problem-solving

Content marketing

SEO

Communication

Herramientas

CRM tools

Analytics dashboards

Descripción del empleo

A leading marketing technology company is seeking a proactive Customer Success Manager to maximize customer value from their AI-powered platform. This remote role requires building relationships, addressing customer needs, and leveraging analytics to enhance engagement. Ideal candidates have a strong background in customer success and a solid understanding of content marketing and SEO. Competitive salary and benefits offered.