Purchasing and Supply Chain Group - Employee Services

General Motors; Silao (Ciudad); Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading automotive company in Silao is seeking an experienced manager for cafeteria services. Responsibilities include overseeing daily operations, managing vendor relationships, and ensuring compliance with health standards. Candidates should have a Bachelor's degree in Engineering, 3 years of relevant experience, and intermediate English skills. This is a full-time, on-site position offering a dynamic environment focused on quality and customer satisfaction.

Formación

• Minimum of 3 years in cafeteria or food service administration.
• Intermediate English language skills.

Responsabilidades

• Oversee daily operations of cafeteria services.
• Manage vendor relationships and monitor service contracts.
• Control budgets and optimize costs.
• Implement process improvements for customer satisfaction.

Conocimientos

Problem Solving

Strategic Planning

Customer Satisfaction

Innovation Management

Budget Control

Educación

Bachelor's degree in Engineering or related discipline

Herramientas

SAP

Cority

Descripción del empleo

Key activities you’ll be engaged in:

• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at unbiased analysis; looks beyond the obvious and doesn't stop at the first answers.
• Strategic Planning - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Customer Satisfaction - Meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Delivering High Quality Outcomes – Engineering high quality, sustainable systems and processes that sustain future business productivity in multiple types of business units. Ensures that the facility management team is positioned to succeed amid changing business trends.
• Innovation Management - Bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

Safety

Knowledge of SCM and Cority systems, GMAS, applicable NOM's and MX Regulation.

People

Encourage supplier personnel participation in GM activities. Keep standard processes and CIP concepts like GMS. Promote Contractor's WoC.

Quality

Understanding of NAS (incident registration and quality indicators). Promote BIQ4 processes like GMS. Audit and countermeasures fro gramming, WPO. Hygiene and customer service.

Responsiveness

Ensure timely and promptly services deliveries. Comply menu options, snack, special options and overall contract conditions. Familiarity with ISO 9001, Distintivo H, and Distintivo M standards. Accuracy employee's pay roll charges.

Response

Knowledge of planned and corrective maintenance (including indicators).

Cost

Budget (BDGT), forecast (FCST), contract comply penalties and recoveries. ARIBA and SAP PR and PO's management. Timely comply payable accounts.

Environmental

MX Regulation, Environmental NOM's and GM Requirements

Work Appropriately

• On Site: This position requires to work on site on a full-time basis.

Position Requirements:

• Education: Bachelor's degree in any field of Engineering or related discipline.
• Experience: Minimum of 3 years in cafeteria or food service administration.
• Languages: Intermediate English.

Key Responsibilities:

• Oversee daily operations of cafeteria services, ensuring quality and compliance with health and safety standards.
• Manage vendor relationships and monitor service contracts.
• Control budgets and optimize costs without compromising service quality.
• Implement process improvements to enhance customer satisfaction.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

Remember to attach your CV when applying to this vacancy.