Purchasing and Supply Chain Group - Employee Services

General Motors of Canada; Silao (Ciudad); Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading automotive manufacturer in Silao, Mexico, seeks a Cafeteria Manager to oversee daily operations of cafeteria services. The ideal candidate should hold a bachelor's degree in engineering, have a minimum of 3 years of experience in food service administration, and possess intermediate English skills. This full-time position requires on-site work and offers the chance to enhance customer satisfaction through quality service and effective vendor management.

Formación

• Minimum of 3 years in cafeteria or food service administration.
• Intermediate English language skills.

Responsabilidades

• Oversee daily operations of cafeteria services, ensuring quality and compliance with health and safety standards.
• Manage vendor relationships and monitor service contracts.
• Control budgets and optimize costs without compromising service quality.
• Implement process improvements to enhance customer satisfaction.

Conocimientos

Problem Solving

Strategic Planning

Customer Satisfaction

High Quality Outcomes

Innovation Management

Educación

Bachelor's degree in any field of Engineering or related discipline

Descripción del empleo

Job Description

Key activities you’ll be engaged in:

• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at unbiased analysis; looks beyond the obvious and doesn't stop at the first answers.
• Strategic Planning - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Customer Satisfaction - Meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Delivering High Quality Outcomes – Engineering high quality, sustainable systems and processes that sustain future business productivity in multiple types of business units. Ensures that the facility management team is positioned to succeed amid changing business trends.
• Innovation Management - Bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

Safety

Knowledge of SCM and Cority systems, GMAS, applicable NOM's and MX Regulation.

People

Encourage supplier personnel participation in GM activities. Keep standard processes and CIP concepts like GMS. Promote Contractor's WoC.

Quality

Understanding of NAS (incident registration and quality indicators). Promote BIQ4 processes like GMS. Audit and countermeasures for gramming, WPO. Hygiene and costumer's service.

Responsiveness

Ensure timely and promptly services deliveries. Comply menu options, snack, special options and overall contract conditions. Familiarity with ISO 9001, Distintivo H, and Distintivo M standards. Accuracy employee's pay roll charges.

Response

Knowledge of planned and corrective maintenance (including indicators).

Cost

Budget (BDGT), forecast (FCST), contract comply penalties and recoveries. ARIBA and SAP PR and PO's management. Timely comply payable accounts.

Environmental

MX Regulation, Environmental NOM's and GM Requirements

Work Appropriately

• On Site: This position requires to work on site on a full-time basis.

Position Requirements

• Education: Bachelor's degree in any field of Engineering or related discipline.
• Experience: Minimum of 3 years in cafeteria or food service administration.
• Languages: Intermediate English.

Key Responsibilities

• Oversee daily operations of cafeteria services, ensuring quality and compliance with health and safety standards.
• Manage vendor relationships and monitor service contracts.
• Control budgets and optimize costs without compromising service quality.
• Implement process improvements to enhance customer satisfaction.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

Remember to attach your CV when applying to this vacancy.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.