Operations Manager – Mexico

Ciudad de México
MXN 200,000 - 400,000
Descripción del empleo

Responsible for all aspects of the safe, efficient, and productive daily operations of vertically integrated facility, including when department managers and supervisors are not available. Possesses leadership qualities that enable oversight of a multi-disciplinary team and promotes the vision, values, and standards of the organization.

Essential Duties and Responsibilities

Oversight of all organizational processes and procedures to ensure compliance with national, international, and regulatory laws and procedures;

Develops plans that facilitate safe, effective, and efficient plant operations;

Manages production by establishing production goals, safety standards and production processes that maximize production activities;

Analyzes data and creates reports for executive management regarding processes and production;

Maintains quality and production standards which includes handling rejections and finished product;

Collects and reviews data to reduce inefficiencies and waste;

Enforces current procedures and institutes new procedures to reduce scrap and reject material while maintaining safety, production quality and a clean and safe working environment;

Creates and manages facility budgets;

Oversees work schedules and assists with personnel issues in the plant;

Possesses excellent interpersonal skills which affords the ability to adjust communication across various platforms and with various persons;

Possesses excellent written and verbal communication skills and has the ability to write informative and respectful email communication;

Demonstrates strong attention to detail and time management skills;

Performs other duties and responsibilities as assigned or directed.

Managerial Responsibilities

Has oversight and supervisory authority of all employees in the facility; coordinates and assists with interviewing, hiring, and training employees; assigns and directs work; appraises performance and metes appropriate discipline; addresses employee complaints and resolves problems.


• Education and Experience

At a minimum, the ideal candidate possesses a Bachelor's degree (B.A.) with a focus on business management/administration or engineering, and has at least 5 years of work-related experience in a multi-national company which includes creating and implementing organizational structure.

Fluency in English and Spanish required; ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations; ability to write reports, prepare spreadsheets and business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, the employee must have knowledge of Microsoft Word, Excel, and Outlook. Previous experience with an enterprise resource program (ERP) system (example, SAP) is preferred.

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Interpersonal Skills - focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication - writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Teamwork - balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Delegation - delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Leadership - inspires and motivates others to perform well; accepts feedback from others; gives appropriate recognition to others; ability to work independently.

Managing People - includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.

Cost Consciousness - works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Planning/Organizing - prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Other Qualifications

Must be able to travel domestically and internationally for customer site visits, business conferences and meetings. Times per year will be determined on business needs of the organization.

Physical Demands

While performing the duties of this job, the employee is required frequently to sit, stand, and walk. The employee is required frequently to talk on the phone with customers, suppliers and other employees of the organization. The employee must occasionally lift and/or move up to 25 pounds.

Due to the level of noise, safety glasses and ear plugs are required while on the plant floor.

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