On‑Site IT Support Technician – Day Shift (Bilingual)

Hitachi Energy; Reynosa; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology leader in electrification is seeking an OSS - IT Support Specialist in Reynosa, Mexico. In this role, you will provide IT support and troubleshooting for users, manage inventory, and ensure compliance with regulations. The ideal candidate has at least 2 years of IT experience and is fluent in Spanish and English. This position offers a day shift schedule and a chance to work in a collaborative environment with opportunities for growth.

Formación

• Minimum 2 years of professional experience in IT support.
• Ability to work independently in a fast-paced environment.
• Familiarity with IT tools and support processes.

Responsabilidades

• Deliver ready-to-use computers and provide desk-side support.
• Troubleshoot hardware and software issues.
• Guide users through self-service tools.

Conocimientos

Proactive

Solution-oriented

Fluent in Spanish

Fluent in English

Strong communication skills

Educación

Formal education in IT

Herramientas

ServiceNow

MS Office 365

Windows

iOS

Descripción del empleo

A global technology leader in electrification is seeking an OSS - IT Support Specialist in Reynosa, Mexico. In this role, you will provide IT support and troubleshooting for users, manage inventory, and ensure compliance with regulations. The ideal candidate has at least 2 years of IT experience and is fluent in Spanish and English. This position offers a day shift schedule and a chance to work in a collaborative environment with opportunities for growth.