Manager, Clinical Education

Align Technology; Ciudad de México; Presencial; MXN 1,376,000 - 1,836,000; Jornada completa

Descripción de la vacante

A leading medical technology company is seeking a Manager Clinical Education in Mexico, responsible for external clinical education programs for the ortho channel. The ideal candidate will have 6+ years in orthodontics, strong content production skills, and the ability to lead teams effectively. This position requires fluency in English and Spanish, with travel up to 25%. The role focuses on driving adoption of the Invisalign system in LATAM.

Formación

• 6+ years of experience as orthodontist and/or ortho clinical education.
• 4+ years of experience in content production environment, preferably in corporate education.
• 4+ years direct management experience, leading and developing teams.

Responsabilidades

• Design and establish clinical education pathway for customers.
• Create and maintain clinical education resources and platforms.
• Collaborate with sales and marketing for doctor engagement.

Conocimientos

Strategic Thinker

Highly Organized

Action Oriented

Fluent in English

Fluent in Spanish

Expert in PowerPoint

Expert in Excel

Expert in Word

Educación

Bachelor's degree in Orthodontia

Herramientas

Instructional systems design

Descripción del empleo

About this opportunity

As a Manager Clinical Education in Mexico & CALA Region, you will be responsible for external clinical education programs for the ortho channel, to drive adoption of the Invisalign system, for Align Technology in LATAM.

Responsibilities

• Design and establish the creation and maintenance of clinical education pathway and engagement activities for new and existing customers.
• Help to create and maintain clinical education resources and platforms for customers.
• Work collaboratively with Ortho Professional Managers and Local Marketers to drive a cohesive approach to doctor engagement in treating patients with the Invisalign system and clinical education.
• Identify and coach new clinical speakers to drive educational programs.
• Responsible to deliver certain KPIs from conversion of new doctors to Invisalign, according with local plans.
• Design and Contribute to LATAM Educational Strategy & implementation.
• Mainly work with main stakeholders from sales team on educational activities for sales force in the assigned region / country.
• Own strategy for constructing education delivery models for customers, both internal (sales team) and external (faculty, Speaker, and customers).
• Work cross functionally with other business leaders to ensure internal and external education needs are met.
• Create and roll out clinical education programs to drive confidence and skills of doctors.
• Develop educational resources: copy writing, proofreading, agency briefing & development and new educational platforms – off & online.
• Collaborate with LATAM Professional, Local Market & Global Clinical Education teams to drive doctor engagement activities.
• Manage and maintain existing and new education platforms.
• Lead the successful formation of various learning solutions to appropriate stakeholders for delivery to participants.
• Manage and liaise with Invisalign International and national speakers.
• Oversee development of content of clinical training and evidence resources.
• Manage backend processes to support effective implementation of educational.
• Support on clinical case studies, clinical presentations, publications and dissemination of new clinical research.
• Build internal networks and drive effective collaboration with LATAM regional stakeholders – Sales, Clinical Advisors, Marketing.
• Manage support needs for LATAM Markets and develop best practices for national and regional level.
• Build clinical & competence knowledge to inform broader LATAM marketing team.
• Develop and maintain relationships with speakers, customers and universities.
• Regularly meet key KOLs and influencers to understand unmet needs and current / potential use of digital tools and aligners in dental practices.
• Collaborate with Clinical Education for region speaker’s development and engagement.
• Create and control KPIs for all Education events.
• Guarantee compliance standards in all doctors-facing activities, approve all assets with product manager and collaborate with Regulatory and Legal departments.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.

Qualifications

• Hold a bachelor’s degree in Orthodontia 6+ years of experience as orthodontist and / or ortho clinical education.
• 4+ years of experience in content production environment, preferred in corporate education space.
• 4+ years direct management experience, leading and developing teams, including people managers.
• Proven track record of enabling teams to reach production and quality goals.
• Active interest in adult learning theories and emerging approaches to online learning, including but not limited to, social networking, mobile learning, problem-based learning, and story-based learning.
• Experience in instructional systems design, preferably in the context of corporate training, executive education, and / or professional development.
• Preference for candidates certified and experienced as Invisalign doctor.
• Soft skills : Strategic Thinker Highly Organized Action Oriented Takes initiative Results oriented Independent Task-oriented-Quick to respond Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills.
• Language Skills : Fluent in English plus local language (Spanish).
• Some travel required, up to 25% of time.