Maintenance Coordinator - Part Time

J.B. Hunt Transport Services, Inc.; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A transportation services company is seeking a professional to efficiently manage breakdown calls and coordinate equipment repairs. The ideal candidate must be adaptable, detail-oriented, and proficient in English. Responsibilities include communication with drivers, resolving repair issues, and ensuring excellent service. This position is based in Xico, Veracruz with a monthly salary of $17,500 MXN before taxes.

Formación

• Up to 1 year of related experience or training preferred.
• Ability to communicate effectively in English required.

Responsabilidades

• Manage incoming breakdown calls from drivers.
• Resolve repair concerns and communicate status.
• Locate cost-effective repair facilities.

Conocimientos

Automotive knowledge

Adaptability

Effective communication

Attention to detail

Relationship-building

Time management

Independent work

Microsoft Office proficiency

Customer service orientation

Educación

High School Diploma (Bachillerato)

Descripción del empleo

Efficiently respond to breakdown calls and coordinate safe, cost-effective equipment repairs with drivers and vendors, ensuring quick resolution and optimal equipment utilization.

Advanced English required Workplace: Torre 2, Plaza Uptown Juriquilla.

Salary $17,500 MXN per month before taxes

Minimum Qualification: Bachillerato with up to 1 year of related experience / training OR equivalent combination of education and experience

Schedule: Thursday to Saturday, 5:00 PM – 5:00 AM; Wednesday, 11:00 PM – 5:00 AM or Sunday–Tuesday, 5:00 PM–5:00 AM; Wednesday, 5:00 PM–11:00 PM

Key Responsibilities

• Breakdown Call Management – Answer incoming calls from U.S.-based drivers and owner-operators regarding vehicle repairs, tires, fuel, and instructions.
• Gather necessary information and resolve concerns or route to appropriate repair facilities.
• Follow up to ensure timely resolution and maintain communication with drivers.
• Update U.S.-based Operations personnel on equipment status.
• Repair Coordination and Cost Control – Locate nearby repair facilities to minimize wait time and cost while ensuring quality service.
• Obtain management approval for repair expenditures exceeding $

Preferred Qualifications

• Automotive and/or diesel mechanic knowledge
• Adaptability to dynamic environments and shifting priorities
• Effective communication across various mediums
• High attention to detail and accuracy
• Relationship-building with personnel, customers, and vendors
• Efficient time and resource management
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office (PowerPoint, Excel, Outlook, etc.)
• Commitment to excellent customer service

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Este puesto es con Hunt Mexicana, S.A. de C.V.