IT OPERATIONS ANALYST I

TE Connectivity; Hermosillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology company in Hermosillo seeks a skilled IT Operations professional to develop and support digital tools for data analytics, ensuring projects are delivered on time and maintaining high quality. The ideal candidate will have strong Microsoft skills, be detail-oriented, and have a background in programming and problem-solving. Intermediate English proficiency is required, and experience with SAP or ERP systems is a plus.

Formación

• Bachelor's degree required.
• Excellent skills with Microsoft Office and Power BI.
• Ability to pay attention to detail and solve problems.

Responsabilidades

• Develop and support digital tools for data analytics.
• Deliver projects on time with expected quality.
• Support customer care organization in tactical activities.

Conocimientos

Microsoft Office Suite

PLC and HMI programming

Problem-solving

Good communication skills

Attention to detail

SQL

Database management

Python

Web design

Intermediate English

Educación

Bachelor's degree

Herramientas

SAP

ERP systems

MES systems

Contrologix

Siemens

Omron

Descripción del empleo

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TE’s IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling, racking, and server installations.

What your background should look like:

Key Activities:

• Developer and support for Digital Tools for Data analytics into production process.
• Deliver projects on time and to the expected level of quality.
• Report on project activities and findings / results.
• Support the customer care organization on tactical activities as required.

Key Qualifications, Experiences and Knowledge:

• Bachelors required
• Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook, PowerBi
• PLC and HMI programming knowledge: Contrologix, Siemens, Omron. Etc. is a plus
• Ability to pay attention to detail
• Good communication skills
• Ability to solve problems and manage time effectively
• SAP or ERP system knowledge is a plus
• MES Expertise is a plus
• Web design, SQL, Database, Python expertise is a plus
• Intermediate English (written and spoken)

Location:

• Hermosillo, Son.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Location: Hermosillo Sonora, Son, MX, 83118

City: Hermosillo Sonora

State: Son

Country/Region: MX

Travel: 25% to 50%

Requisition ID: 141976

Alternative Locations:

Function: Information Technology

Job Segment: Operations Manager, Web Design, ERP, Database, SQL, Operations, Creative, Technology