IT Network & Support Bilingual Engineer

Mam de la Frontera, S.A. de C.V.; Tijuana; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A tech company in Tijuana is seeking an experienced IT Network Engineer to manage and secure its network systems. Responsibilities include troubleshooting, implementing security measures, and leading the IT Support staff. The ideal candidate has a Bachelor’s degree in Computer Science, at least 3 years of relevant experience, and is proficient in numerous networking tools and protocols. Competitive salary offered.

Formación

• At least 3 years of proven professional experience in an IT Network Engineering role.
• Demonstrating knowledge and proficiency in protocols like TCP/IP, DNS, DHCP, VPN, VLAN.
• Certifications like CompTIA Network+, Security+ are desirable.

Responsabilidades

• Troubleshooting systems and hardware.
• Ensuring systems and hardware security.
• Implementing and maintaining security measures.
• Upgrading systems and hardware.
• Collaborating with IT professionals and service providers.
• Documenting network configurations and procedures.
• Leading the IT Support staff for training.
• Performing vulnerability scans and patch management.
• Implementing zero-trust architecture and MFA.
• Maintaining compliance with standards like ISO 27001.

Conocimientos

Networking

Vendor negotiation

English proficiency

Educación

Bachelor’s degree in computer science, MIS or related field

Herramientas

Firewalls (SonicWall desirable)

IDS/IPS

SIEM

Hyper-V

AWS

Azure networking

Service Desk Plus

Descripción del empleo

Job Responsibilities

• Troubleshooting systems and hardware. Responsible for analyzing and maintaining a call log of IT support issues/tickets networking related to discover trends to proactively reduce ongoing issues. Continually assesses needs and requirements.
• Ensuring systems and hardware security. Monitors online security for users and networks and takes appropriate steps to address security breaches if necessary.
• Implementing and maintaining security measures to protect data and systems, including firewalls, intrusion detections systems, and access controls.
• Upgrading systems and hardware (routers, switches, firewalls) and software configurations.
• Collaborating with other IT professionals, vendors, and service providers to ensure network efficiency and security.
• Documenting network configurations, procedures, and troubleshooting steps.
• Leads the IT Support staff to execute training and orientation for new technology users of the organization and helps them become familiar with equipment and networks Cybersecurity
• Perform vulnerability scans and patch management.
• Implement zero-trust architecture and MFA.
• Maintain compliance with standards like ISO 27001.

Soft Skills & Security

• Vendor negotiation

Qualifications

• Bachelor’s degree in computer science, Management Information Systems (MIS), or a related field (preferred).
• English proficiency
• At least 3 years of proven professional experience in an IT Network Engineering role, demonstrating knowledge and proficiency in the following competencies: Networking
• Protocols: TCP/IP, DNS, DHCP, VPN, VLAN.
• Security Tools: Firewalls (SonicWall desirable), IDS/IPS, SIEM.
• Virtualization/Cloud: Hyper-V, AWS, Azure networking, MS tenant.
• Monitoring Tools: Azure Security platform, Service Desk Plus session management.
• Certifications: CompTIA Network+, Security+ are desirable.