Implementation-Conversion Analyst Specialist

FIS; Estado de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading fintech company in Mexico is seeking an Implementation Conversion Analyst to work closely with clients during software implementation. The role requires strong analytical and problem-solving skills, along with the ability to translate client needs into technical specifications. You will conduct data analysis, create data maps, and train customers on new systems. Competitive salary and a diverse work environment offered.

Servicios

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive, diverse work environment

Resources to give back to the community

Competitive salary and benefits

Formación

• Ability to translate client requirements to technical specifications.
• Strong analytical and problem-solving skills.
• Excellent human relations, negotiation, and documentation skills.

Responsabilidades

• Conduct data analysis and client interviews to assess requirements.
• Create data maps and transaction workflow documents.
• Perform tests to ensure software meets customer needs.
• Coordinate readiness reviews to ensure conversion is correct.
• Train customers on new systems and procedures.

Conocimientos

Analytical skills

Problem-solving skills

Human relations skills

Negotiation skills

Documentation skills

Educación

Bachelor's in business or related field

Descripción del empleo

Overview

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

About the role

As an Implementation Conversion Analyst, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks. You will examine data files, processes, forms, reports and operational needs of our customers, in order to facilitate data mapping and system conversions. After assessing all client needs, you will create a roadmap that will guide clients through the process while you teach them our products and coach them through setup and integration.

What you will be doing

• Conducting data analysis, product mapping and client interviews to assess data requirements for software utilization.
• Creating data maps and transaction workflow documents that show exactly how every field will be converted.
• Performing tests to ensure new, customized software meets customer specific needs.
• Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.
• Training customers on new systems and procedures.

What you will need

• The ability to translate client requirements to technical specifications and then explain these concepts to customer groups.
• Strong analytical and problem-solving skills as well as excellent human relations, negotiation and documentation skills.
• A bachelor’s in business or a related field or the equivalent experience.

Added bonus if you have

What we offer you

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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