HR Operations Communications & Deployment Lead

PepsiCo; Ciudad de México; Presencial; MXN 800,000 - 1,200,000; Jornada completa

Descripción de la vacante

A leading global food and beverage company is seeking an HR Operations Communications & Deployment Lead in Ciudad de México. This role involves driving change management initiatives, developing communication strategies, and enhancing cultural transformations across LATAM. Ideal candidates will have over 5 years of relevant experience and be fluent in both English and Spanish.

Servicios

Opportunities for professional development

Financial wellness programs

Flexibility program for work-life balance

Formación

• 5+ years of experience in change management, culture transformation, or HR operations roles.
• Proven ability to lead cross-regional teams and manage complex projects.
• Strong track record of developing impactful internal communications.

Responsabilidades

• Design and implement strategies for transformation and service activations.
• Develop engaging communication strategies and content.
• Support the evolution of the People & Ops culture model across LATAM.

Conocimientos

Change management

Cross-regional leadership

Internal communications

Stakeholder management

Bilingual (English and Spanish)

Descripción del empleo

Overview

We Are PepsiCo

Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Know more: PepsiCoJobs

Join PepsiCo, dare for better.

Responsibilities

TheOpportunity

This role plays a critical role within the People Experience & Operations Services organization, responsible for enabling effective change management, service activations, and culture evolution across LATAM.

This role supports the internal PExOps team, the broader HR community, and managers across the organization, ensuring that transformation efforts are well-communicated, people-centered, and successfully adopted.

Leading a team of three professionals across LATAM, the manager drives initiatives that help employees and leaders navigate change, strengthen the People Experience function’s impact, and embed a cohesive, purpose-driven culture across the region.

YourImpact

As HR Operations Communications & Deployment Lead your scope would consist of:

Transformation Enablement & Readiness:

• Design and implement strategies and frameworks that enable successful transformation, service activations, and cultural shifts within People & Ops across LATAM.
• Conduct stakeholder and readiness assessments to anticipate challenges and support adoption.
• Partner with People & Ops service leads, HR teams, and business stakeholders to embed enablement practices into initiatives.
• Provide coaching, tools, and guidance to HR professionals and managers to strengthen their change leadership capabilities.
• Measure progress and adoption to continuously improve readiness and effectiveness across the organization.

Communication & Content Strategy

• Develop clear and engaging communication strategies and content that bring change, culture, and service activations to life.
• Create toolkits, presentations, newsletters, and storytelling materials that inspire understanding and connection.
• Ensure all messaging is consistent, inclusive, and aligned with global PX tone and brand.
• Partner with Communications and HR teams to ensure cohesive narratives across LATAM and global platforms.

Culture Model Implementation

• Support the implementation and evolution of the People & Ops culture model across LATAM, ensuring alignment with global principles and local realities.
• Build a sense of belonging, collaboration, and shared purpose within the People & Ops team and HR community.
• Partner with HRBPs and leaders to cascade cultural principles and behaviors to managers and teams across the organization.
• Facilitate initiatives, workshops, and campaigns that reinforce the desired culture and values in everyday work.

Qualifications

Who Are We Looking For?

• 5+ years of experience in change management, culture transformation, or HR operations roles.
• Proven ability to lead cross-regional teams and manage complex, multi-stakeholder projects.
• Experience within HR, People Experience, or Employee Services environments.
• Strong track record of developing and delivering impactful internal communications and enablement content.

Skills & Competencies

• Exceptional communication and storytelling skills — able to create content that drives clarity, alignment, and engagement.
• Expertise in change management methodologies (e.g., Prosci, ADKAR, Kotter).
• Strong leadership, coaching, and stakeholder management capabilities.
• Deep understanding of employee experience, culture, and transformation dynamics.
• Fluent in English and Spanish (Portuguese a plus).

What You Can Expect From Us

We offer a range of benefits and development opportunities:

• Opportunities to learn and develop everyday through a wider range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.