HR Labor Relations Specialist I - SM Sta. Rosa

Afni, Inc.; Veracruz; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading BPO company in Veracruz seeks a Labor Relations Specialist. The role involves generating HRLR reports, managing employee disputes, and ensuring compliance with labor laws. Ideal candidates should have 2-3 years in a similar position and possess strong communication skills. Join us to make a significant impact in employee relations.

Formación

• 2-3 years of BPO work experience in Labor Relations required.
• Experience in mediation/conciliation proceedings is a plus.
• Understanding of PH Labor Laws is necessary.

Responsabilidades

• Generate and prepare HRLR reports.
• Handle mediation of employee disputes.
• Manage resignation and termination procedures.

Conocimientos

Labor Relations expertise

Written communication skills

Interpersonal skills

Microsoft Excel proficiency

Time management

Descripción del empleo

Description

Specific duties & responsibilities

• Generates and prepares HRLR reports
• Responsible for the daily administration of general policies and program labor relations.
• Handles and mediates employee disputes.
• Ensures that grievance handling and disciplinary proceedings are carried out in line with company policy.
• Assist in the development and implementation of human resource policies and procedures.
• Handle employee relation issues (Disciplinary Cases and DOLE Cases)
• Handles resignation and termination procedures as well as potential legal matters related to employees filing lawsuits against the employer.
• Assist in the preparation of reports for legislated requirements or organizational needs.
• Provide accurate and timely information and assistance to internal customers.
• Prepares all documentation necessary for all case management concerns (Such as but not limited to NTEs, NODs, RTWOs, Admin Invites, etc.)

Requirements

QUALIFICATIONS

• Amenable to work onsite in SM Sta. Rosa site.
• Amenable to work on the graveyard shift.
• With at least 2-3 years of BPO work experience in Labor Relations (Specialist Level or higher) and must have working knowledge on PH Labor Laws
• Good writing skills with a high level of proficiency creating impact written communications
• Good communicator with eagerness to independently research new and creative ways for engagement events
• Able to independently manage multiple tasks with varied deadlines; a self-starter who can keep projects moving with little supervision
• Proficient in Microsoft Office, especially in MS Excel
• Ability to exercise sound, independent judgment
• Strong interpersonal skills
• Understanding of basic HR concepts related to Labor Relations and change management
• Resourceful, very organized, results-driven, and solutions-oriented, follow through on commitments
• With experience in representing the company in mediation/conciliation proceedings before the NLRC/DOLE/NCMB, etc