Graduate HR Generalist - AMER

Canonical; Mérida; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading open-source software provider is seeking a Graduate HR Generalist in Mérida, Yucatán. You will provide HR support, manage onboarding, and lead global HR initiatives. Ideal candidates have a strong educational background, internship experience in HR, and excellent communication skills. The role offers a distributed work environment and personal development opportunities.

Servicios

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Maternity and paternity leave

Employee Assistance Programme

Opportunity to travel to meet colleagues

Formación

• Track record of exceptional achievement in education.
• Internship experience in HR/People teams, preferably in Technology.
• Fluency in Spanish and/or Portuguese is a plus.

Responsabilidades

• Provide HR support for team members' inquiries.
• Maintain HRIS with accurate team member data.
• Manage onboarding and new hire processes.
• Lead global HR initiatives.
• Support payroll processing and benefits enrollment.
• Conduct audits of employment files for compliance.

Conocimientos

Verbal and written communication skills

Time management

Self-motivation

Integrity

Educación

High school and graduate studies

Descripción del empleo

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We require an HR function that thinks and acts globally. We're looking for a Graduate HR Generalist to offer their expertise to our AMER region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. You will demonstrate a high work ethic and the personal confidence to set and defend high expectations of colleagues, counterparts and processes. You must be able to work independently, take a hands‑on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional and interpersonal skills as well as the ability to function in a proactive, innovative environment. We look to HR both to support our colleagues in their personal needs and development, and also to maintain consistently high standards across multiple teams, managers and directors.

Location

This role will be based remotely in the AMER region

Role Responsibilities

• Provide HR support by answering team members' questions and responding to requests regarding their employment and contracts, escalating when necessary. Requests may include information about the new starter process and onboarding, questions regarding global benefits, employment verifications, and other general inquiries.
• Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new joiners.
• Own global projects (e.g. engagement, training or culture initiatives)
• Partner with managers and employees - supporting HR processes and driving the people strategy for your areas of responsibility.
• Work as a truly global partner to colleagues, especially leads, managers and executives.
• Process new hires, including country-specific onboarding documentation, creation of files, systems set-up, and coordination of introductory reviews.
• Provide support to employees for the enrollment and processing of benefits and the payroll process, ensuring monthly data is provided on time and is accurate.
• Liaise with payroll to guarantee smooth salary payments.
• Create purchase orders for internal departments.
• Provide administrative support to employees for the enrollment and processing of benefits.
• Conduct regular audits of employment files and systems to ensure they are up-to-date, accurate, and GDPR compliant.
• Continually work to better our processes, spotting areas we can improve to drive our function forward.

What we are looking for in you

• Track record of exceptional achievement from high school and graduate studies.
• Internship experience working in an HR/People team is beneficial, preferably in the Technology industry.
• Excellent verbal and written communication skills.
• Able to prioritize complex workloads, manage time effectively and work well under pressure.
• Self‑motivated and results‑orientated with a clear focus on accuracy.
• High level of honesty, integrity, and ability to handle confidential data.
• Flexible attitude and easily adaptable to change.
• Willing to take the initiative and provide suggestions and ideas to contribute to the success of the role/team.
• Ambitious to grow your career within HR.
• Willingness to travel up to 4 times a year for internal events.
• Fluent in Spanish and/or Portuguese a plus.

What we offer colleagues

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass, and travel upgrades for long haul company events.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.