Global Export & Customer Service Analyst

Diageo; Ciudad de México; Presencial; MXN 550,000 - 735,000; Jornada completa

Descripción de la vacante

A leading premium drinks company is seeking a Customer Service and Export Analyst in Mexico City. This role involves coordinating customer orders, managing export documentation and ensuring excellent customer service across international markets. The ideal candidate has a strong background in logistics and customer service, with proficiency in SAP and Business Intelligence tools. This position offers a chance to work in an inclusive and dynamic environment.

Formación

• 3+ years of experience in customer service, logistics, or export operations.
• Proven experience managing export documentation.
• Strong attention to detail in a fast-paced environment.

Responsabilidades

• Coordinate and manage customer orders from receipt to delivery.
• Liaise with logistics, transportation, and customs teams.
• Prepare and manage export documentation.

Conocimientos

Logistics experience

Customer service experience

Export operations knowledge

Problem-solving skills

Communication skills

Educación

Bachelor’s degree in business administration, International Trade, Logistics

Herramientas

SAP

Business Intelligence (BI) tools

Descripción del empleo

A leading premium drinks company is seeking a Customer Service and Export Analyst in Mexico City. This role involves coordinating customer orders, managing export documentation and ensuring excellent customer service across international markets. The ideal candidate has a strong background in logistics and customer service, with proficiency in SAP and Business Intelligence tools. This position offers a chance to work in an inclusive and dynamic environment.