Senior Business Analyst

Stori Card - MX
Ciudad de México
MXN 400,000 - 600,000
Descripción del empleo

You will

  • Drive customer and business recommendations through A/B testing, statistical modeling, and data visualization.
  • Evaluate business performance by setting & monitoring KPIs across the customer service and delivery processes.
  • Be involved in the product development for new features to improve customer service.
  • Work cross-functionally with other job families like Product Managers, Tech Leads and CRM teams to drive strategic recommendations and optimize Stori’s performance.
  • Manage stakeholders by providing communication and clearness of problems, proposing solutions and analyzing results

Requirements

  • A Bachelor's degree in Economics, Mathematics, Finance, Actuarial Science or other quantitative discipline with a strong focus on statistics.
  • 1.5 - 2 years of experience related to data analysis. Experience related to operations or customer service is a plus.
  • Fluency in English.
  • An analyst who loves digging into large data sets and proactively improving their skillset
    • Experience with SQL is required.
    • Any programming language experience is good!
  • Someone who shows ownership and works independently - willing to tackle a problem head-on.
  • A team player who knows how to communicate effectively and optimize for the entire company.
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