Senior Consultant

dynaTrace software GmbH
Ciudad de México
MXN 400,000 - 600,000
Descripción del empleo

In this role, you’ll work directly with our customers to implement, configure, provide training, and deliver use-case consulting. You’ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of web applications.

Ideally you have a background in technology with an application focus and are a natural problem solver who likes a variety of challenges. The Dynatrace Platform touches multiple groups, making this a visible position within our customers. It helps to be personable and outgoing because you’ll be right in the middle of things, having regular interactions with developers, architects, business analysts, and line-of-business executives. You’ll be the direct cause of “wow!” experiences at our customers.

Define and deliver education sessions focused on Dynatrace solutions in our customers’ environments

Consult with customers to understand, and then meet, their business and technical goals

Install, configure, and troubleshoot Dynatrace products

Serve as subject matter expert on Dynatrace techniques and best practices, combining product expertise with your skills and knowledge

Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.

Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices

Use Dynatrace products to find and point out obvious application performance problems and other low-hanging fruit for those great “aha!” moments

Participate in project scoping

Build relationships that support the successful adoption and integration of Dynatrace products throughout the application lifecycle

Partner with the sales team as needed in presales technical sessions

Recommend complementary products or product features to meet customer goals

What will help you succeed

Required Skills:

Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience

2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems. This is not a programming position, but our team routinely works with customer developers and architects and must have these skills to be credible. Appropriate university-level programming coursework may be acceptable

2-3+ years consulting, presales, or support experience with application-focused software requiring interactions outside of the data center (other APM tools; large, packaged apps; not simply infrastructure)

Architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platform and “new stack” technologies such as PHP, node.js, Docker, etc.

Experience with data presentation via charts and dashboards

Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications

Proven problem-solving nature, with an engaged, self-motivated, can-do attitude

Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line

Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox

Excellent verbal and written English or regional communication skills and attention to detail

Desired Experience:

3+ years consulting experience with Dynatrace technology consulting

Dynatrace Professional certifications

Prior classroom or formal training experience

Prior senior-level development experience in Java, .NET, or PHP environments

Experience in DevOps, CI, and CD

Experience in a major vertical such as Finance, eCommerce/Retail, Insurance

Performance tuning in other application tiers (Database, Network, Storage, etc)

Current knowledge of and certifications in “new stack”, cloud, big data, and other key technologies (AWS, GCP, Azure, PCF, OpenShift, Docker, Kubernetes, SNOW, Splunk)

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

Travel Requirements

Most Dynatrace Services OnDemand engagements are short (one week) to mid-term assignments and travel should be expected up to 75%.

DOE, annual salary is $110K - $160K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

More information

Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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