Data Operations & Client Support Analyst

Concord Servicing; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A loan servicing company in Mexico City is seeking a Support Specialist in Client Operations to manage corporate client requests and ensure high-quality service. Responsibilities include processing payments, conducting audits, and validating data. The ideal candidate has a relevant technical degree or experience, excellent communication skills in English and Spanish, and attention to detail. Offers medical and dental insurance, as well as performance-related bonuses.

Servicios

Salary 23,000

Ticket Vouchers 2,000

Internet Bonus 1,000

Medical Insurance

Dental Insurance

Life Insurance

Formación

• Technical degree or bachelor's degree required.
• Equivalent relevant experience may be considered.
• Previous client support experience preferred.

Responsabilidades

• Process client payments and returns accurately.
• Analyze transactions for KPI reporting.
• Maintain organized documentation and conduct audits.

Conocimientos

Strong attention to detail

Organizational skills

Customer service skills

Fluency in English

Intermediate knowledge of Microsoft Excel

Educación

Technical degree or bachelor’s degree in administration, Finance, Accounting, or related field

Herramientas

Microsoft Office applications

Descripción del empleo

A loan servicing company in Mexico City is seeking a Support Specialist in Client Operations to manage corporate client requests and ensure high-quality service. Responsibilities include processing payments, conducting audits, and validating data. The ideal candidate has a relevant technical degree or experience, excellent communication skills in English and Spanish, and attention to detail. Offers medical and dental insurance, as well as performance-related bonuses.